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M Werneck
M Werneck
New Participant
June 12, 2018
Answered

iPhone’s Adobe Scan crashs ioS 11.4.1

  • June 12, 2018
  • 1 reply
  • 747 views

Mundo Adobe Scan don’t works and crash all the time. Can you fix ir, pleas?

This topic has been closed for replies.
Correct answer Meenakshi Negi

Hi Mwerneck,

Sorry for the delay in response.

As the application is crashing on the iOS device, could you please confirm the version of Adobe Scan installed on your device?

Check if there is any pending update.

Try once to reboot the device.

If that does not work, sign out from the application and uninstall it.

Then reboot the device and re-install the application.

Check if that helps.

Let us know how it goes.

Regards,

Meenakshi

1 reply

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity ManagerCorrect answer
Community Manager
June 18, 2018

Hi Mwerneck,

Sorry for the delay in response.

As the application is crashing on the iOS device, could you please confirm the version of Adobe Scan installed on your device?

Check if there is any pending update.

Try once to reboot the device.

If that does not work, sign out from the application and uninstall it.

Then reboot the device and re-install the application.

Check if that helps.

Let us know how it goes.

Regards,

Meenakshi

M Werneck
M WerneckAuthor
New Participant
June 18, 2018

I have re-install the application and it works at the first time.
Thank you for you help and I'll try more times to confirm that's all ok.
Regards,
Mauro

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