Just subscribed (adobe Scan monthly) and now it won’t open.

[Guest]

Hello. I have had the free version of Adobe Scan for quite a while. Today I decided to take out a monthly subscription so I could do more. For an hour or so it worked brilliantly and then it quit and won't open again.

[Chhavi Garg · Accepted solution]

@Deleted User please try deleting the Adobe Scan app and then reinstall it. This should fix the crash issue that you are facing. Let us know if it helps!

[Guest]

Thanks GargC

That seems to have worked now! [I tried a few times today to follow the advice of Adobe Customer Support online chat but it didn't work and the chat just stopped.] i was about to give up and unsubscribe until I received your response. Thank you!

[Chhavi Garg]

Great, glad to know it works now!