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When I saved the File , The name of the file was saved as date and 2566 BC.Can someone tell, Why is

Community Beginner ,
Nov 12, 2023 Nov 12, 2023

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Hi,

I had saved a photo in PDF format. Ususally, It gets saved as the Current Date.But when I saved the File Name, It has been saved as 11 NoV 2566 BC. When I searched in the Chrome, It was showing me as Thai Date Time Format. I think so. Can someone tell , What is the solution for this File Saving Format ?

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iOS , PDF forms , Save files

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Adobe Employee , Nov 15, 2023 Nov 15, 2023

Hi @Vibha335553827r4l,

 

Hope you are doing well. Sorry for your experience with Adobe Scan.

 

I would suggest checking the time and time zone that is set on your device first: Change the date and time on iPhone – Apple Support

 

Once checked, open Adobe Scan-> go to Home-> Profile-> Preferences-> Check the file name default and change it as per your requirement.

 

The issue should be fixed then. 

 

Let us know if this helps.

 

-Souvik

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Adobe Employee ,
Nov 15, 2023 Nov 15, 2023

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Hi @Vibha335553827r4l,

 

Hope you are doing well. Sorry for your experience with Adobe Scan.

 

I would suggest checking the time and time zone that is set on your device first: Change the date and time on iPhone – Apple Support

 

Once checked, open Adobe Scan-> go to Home-> Profile-> Preferences-> Check the file name default and change it as per your requirement.

 

The issue should be fixed then. 

 

Let us know if this helps.

 

-Souvik

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Community Beginner ,
Nov 15, 2023 Nov 15, 2023

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Hi Souvik,

Thanks for the Help, I updated the Changes in my Adobe Account, It is reflecting for the Current File.

 

It's getting reflected to the Previous Files as well, But it's still showing the Old Date Time Firmat Below, Even after making the Changes in the Adobe Account, Can u tell me how to remove the file name (It is present below the file which I changed the time zone in the Preferences Section)

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Community Beginner ,
Nov 15, 2023 Nov 15, 2023

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Hi Souvik,

I have attached the Screenshot below for reference 

- Vibha 

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Adobe Employee ,
Nov 16, 2023 Nov 16, 2023

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Hi Vibha @Vibha335553827r4l,

 

This date you refer to here is captured from your device's time zone settings.

 

Try the below settings once:

Go to Phone Settings-> General-> Date & Time-> Change the time zone to your country-> Enable the toggle switch to "Set Automatically."

 

This change should reflect on the app too.

 

-Souvik

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