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Participant
November 12, 2023
Answered

When I saved the File , The name of the file was saved as date and 2566 BC.Can someone tell, Why is

  • November 12, 2023
  • 1 reply
  • 521 views

Hi,

I had saved a photo in PDF format. Ususally, It gets saved as the Current Date.But when I saved the File Name, It has been saved as 11 NoV 2566 BC. When I searched in the Chrome, It was showing me as Thai Date Time Format. I think so. Can someone tell , What is the solution for this File Saving Format ?

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Correct answer S_S

Hi @Vibha335553827r4l,

 

Hope you are doing well. Sorry for your experience with Adobe Scan.

 

I would suggest checking the time and time zone that is set on your device first: Change the date and time on iPhone – Apple Support

 

Once checked, open Adobe Scan-> go to Home-> Profile-> Preferences-> Check the file name default and change it as per your requirement.

 

The issue should be fixed then. 

 

Let us know if this helps.

 

-Souvik

1 reply

S_S
Community Manager
S_SCommunity ManagerCorrect answer
Community Manager
November 15, 2023

Hi @Vibha335553827r4l,

 

Hope you are doing well. Sorry for your experience with Adobe Scan.

 

I would suggest checking the time and time zone that is set on your device first: Change the date and time on iPhone – Apple Support

 

Once checked, open Adobe Scan-> go to Home-> Profile-> Preferences-> Check the file name default and change it as per your requirement.

 

The issue should be fixed then. 

 

Let us know if this helps.

 

-Souvik

Participant
November 15, 2023

Hi Souvik,

Thanks for the Help, I updated the Changes in my Adobe Account, It is reflecting for the Current File.

 

It's getting reflected to the Previous Files as well, But it's still showing the Old Date Time Firmat Below, Even after making the Changes in the Adobe Account, Can u tell me how to remove the file name (It is present below the file which I changed the time zone in the Preferences Section)

Participant
November 15, 2023

Hi Souvik,

I have attached the Screenshot below for reference 

- Vibha