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Why is it taking so long for files to send?

New Here ,
Sep 17, 2023 Sep 17, 2023

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Adobe Scan used to be great but for the last few months I'm finding PDFs arrive up to a day after I've sent them. Is it just me? I can't find anything about this doing searches

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Adobe Employee ,
Oct 01, 2023 Oct 01, 2023

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Hi @Tim3235104097gg,

 

Hope you are doing well. Thank you for writing in!

 

To clarify, once you use the share option to send an Email and the other app opens, Adobe Scan has no control over the third-party app's behavior.

 

I suggest checking the domain server and the Email app provider support for better support.

 

-Souvik

Community & Social Consultant | Document Cloud | Adobe

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