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Tim3235104097gg
New Participant
September 18, 2023
Question

Why is it taking so long for files to send?

  • September 18, 2023
  • 1 reply
  • 275 views

Adobe Scan used to be great but for the last few months I'm finding PDFs arrive up to a day after I've sent them. Is it just me? I can't find anything about this doing searches

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1 reply

S_S
Community Manager
S_SCommunity Manager
Community Manager
October 1, 2023

Hi @Tim3235104097gg,

 

Hope you are doing well. Thank you for writing in!

 

To clarify, once you use the share option to send an Email and the other app opens, Adobe Scan has no control over the third-party app's behavior.

 

I suggest checking the domain server and the Email app provider support for better support.

 

-Souvik

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