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XD Publishing services are down getting error 44:63, 55:63, 500 etc.

Explorer ,
Nov 25, 2020 Nov 25, 2020

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I can't update a shared link.

I'm receiving Error 44:63

 

<The Title was renamed by moderator>

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correct answers 1 Correct answer

Adobe Employee , Nov 25, 2020 Nov 25, 2020
Hi everyone, Sorry for the trouble and inconvenience that this issue has caused you. The issue related to publishing services is now fixed.  Please let us know if you're still facing issues while updating or creating prototype links.  Thanks, Harshika

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New Here ,
Nov 25, 2020 Nov 25, 2020

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I have the same issue! Need a solution asap

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Participant ,
Nov 25, 2020 Nov 25, 2020

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I hope that Adobe is going to refund us for that issue this is not the first time. We have own businesses guys! It's funny that CC invoices system never got any errors. 🤔

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New Here ,
Nov 25, 2020 Nov 25, 2020

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Same here. Just 2 artboards, can't update or create new link! - development view setting, with password.

This also happens when trying to share links on empty artboards.

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New Here ,
Nov 25, 2020 Nov 25, 2020

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The same issue for me – Is there an ETA for this to be fixed?

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New Here ,
Nov 25, 2020 Nov 25, 2020

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I am having issues creating a shareable link. I need my team to test the prototype by I keep getting an (Error 44:63). I tried to diagnose the problem and still, nothing has worked. So I have come here to get some answers.

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New Here ,
Nov 25, 2020 Nov 25, 2020

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Hi, 

I have the same issue, what was the solution, if any?

Regards

Enlly

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New Here ,
Nov 25, 2020 Nov 25, 2020

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Hi yall!

 

I have a big presentation tomorrow where I need to show some designs in Adobe XD but every time I want to create a link to share, it says the following message:

 Schermafbeelding 2020-11-25 om 17.49.53.png

 

I've already clicked on learn more but the information there didn't help me solve the problem...

Has anyone experienced the same problem?

 

Thanks!

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Community Beginner ,
Nov 25, 2020 Nov 25, 2020

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Whenever I try to create a Design Review or a Development link with Downloadable Assets, it generates a 44:63 error. Have tried several times. Have updated to the latest version of Adobe XD, and have updated to the latest OS Big Sur. Why does this keep happening?

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Community Beginner ,
Nov 25, 2020 Nov 25, 2020

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I think it might be server problem at Adobe. If you try to manage links you'll hit a 500 page. I thought it was related to the update to begin with but it was working fine this morning. One of my colleagues just rolled back to an old version of XD and it's an issue there too.

 

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Community Beginner ,
Nov 25, 2020 Nov 25, 2020

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Yikes! Same problem here and actively in development. 

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New Here ,
Nov 25, 2020 Nov 25, 2020

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Help! I am unable to update my design links when publishing and cannot even access my existing links at assets.adobe.com/links

 

Does anyone have experience with fixing this? 

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Community Beginner ,
Nov 25, 2020 Nov 25, 2020

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The last couple of days I can't update a Public link without receiving abovementioned errorcodes. Yesterday afternoon I succeeded once without receiving the errorcodes which let me believe the problem is manifesting on Adobe's side.

 

Reinstalling XD brought no joy and managing links via XD gives the following error 'Error 500: Internal Server Error This asset isn’t available right now. Try visiting this page again later.' Since I'm not on a proxy, the Troubleshoot tip adding xd.adobe.com to Windows proxy exceptions is useless.

 

The chatbot is no help at all and it takes too long to reach a real person for support.

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Explorer ,
Nov 25, 2020 Nov 25, 2020

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Reinstalled, still having the same issue. This is getting way too common for XD.

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New Here ,
Nov 25, 2020 Nov 25, 2020

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I am also facing the same issue. Not able to create/update any shared link. error 44:63, 55:63. i am trying with single artboard too.. But of no help.

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Community Beginner ,
Nov 25, 2020 Nov 25, 2020

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Is there an ETA on when the problem will be fixed? I have clients waiting for designs to be approved...

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New Here ,
Nov 25, 2020 Nov 25, 2020

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Obtendo erro 44:63, não pode atualizar links compartilhados
Não é possível atualizar links compartilhados (design e desenvolvimento) para protótipos em um projeto muito crucial e sensível ao tempo. 

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New Here ,
Nov 25, 2020 Nov 25, 2020

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I am not able to update or create prototype links.

I get the following error messages:
Error 44:63 | Error 55:63

I can't access the assets via web either

I'm using the Mac Version

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New Here ,
Nov 25, 2020 Nov 25, 2020

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I tried updating a link but can't update it after the new update from today. Neither can I create a new link nor access the previous work on cloud. Please fix. 

Kunal_Shirke_0-1606325750803.png

MicrosoftTeams-image (9).png

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New Here ,
Nov 25, 2020 Nov 25, 2020

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Guys two days with problems creating links, I use this program because of this feature.

I have people waiting for this to be fixed.

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New Here ,
Nov 25, 2020 Nov 25, 2020

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Hi

I installed all updates, restarted my laptop and still can not create public link. Please advise. thanks.

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Adobe Community Professional ,
Nov 25, 2020 Nov 25, 2020

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Explorer ,
Nov 25, 2020 Nov 25, 2020

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Well, that explains a lot. Thanks.

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New Here ,
Nov 25, 2020 Nov 25, 2020

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GRRRrrrrr........chuuuuiiiiii........bhammmmmm......
Hope we all will have Happy Thanks Giving! 

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New Here ,
Nov 25, 2020 Nov 25, 2020

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Something went wrong.

Learn More  (Error 44:63)

 

I can't create any links. Is anybody facing the same problem at the moment? I hope it's just temporary

I need to share my work till tomorrow. 

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New Here ,
Nov 25, 2020 Nov 25, 2020

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My name Anil from India working in an IT company. I am using Adobe XD from more than 1 year for the various projects. We have a licensed copy for the last 3-4 months I am facing few problems while using this software. Every time it showing a different number error. XD automatically window close-mid of the work and today evening one new error getting (Error 44:63).  I updated Xd and can't share now. Client waiting on the link... That's NOT GOOD Adobe.error.jpg

 

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