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35

XD Publishing services are down getting error 44:63, 55:63, 500 etc.

Explorer ,
Nov 25, 2020 Nov 25, 2020

I can't update a shared link.

I'm receiving Error 44:63

 

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correct answers 1 Correct answer

Adobe Employee , Nov 25, 2020 Nov 25, 2020

Hi everyone,

 

Sorry for the trouble and inconvenience that this issue has caused you. The issue related to publishing services is now fixed. 

Please let us know if you're still facing issues while updating or creating prototype links. 

 

Thanks,

Harshika

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replies 161 Replies 161
New Here ,
Nov 25, 2020 Nov 25, 2020

I'm experiencing the same issue 3 days in a row. I can't collaborate with my team. Paying 40e per month for non functional Adobe software.

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New Here ,
Nov 25, 2020 Nov 25, 2020

I suddenly keep getting this message when trying share an XD link:

 

Something went wrong.

Learn More (Error 44:63)

 

Also does it on a new blank document. Worked yesteday with no problems.

Also tried re-installing

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New Here ,
Nov 25, 2020 Nov 25, 2020

Hello, I have a deadline in few hours and mildly panicing because I suddenly cant create a shared link and

I get 44:63 error.

Please help me fix this issue as soon as possible....

 

 Screen Shot 2020-11-25 at 10.42.37 PM.png

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New Here ,
Nov 25, 2020 Nov 25, 2020

Facing same issue. Any update how soon this will be resolved @HARSHIKA_VERMA 

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New Here ,
Nov 25, 2020 Nov 25, 2020

Hello is there a time frame when the shared link error 44:63 will be resolved today? Thank you

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New Here ,
Nov 25, 2020 Nov 25, 2020

I too can not update any of my XD design and dev links. I've tried now link as well and failed. 

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New Here ,
Nov 25, 2020 Nov 25, 2020

I work for a bank and I have an usability test in 5 min and we have a correction to push to the prototype. You can imagine how frustrating this is, because we're getting this error since 7 hours ago. And also, to have to search for the error code on the internet to know if we're the ones with the problem or Adobe. This is so ironic, so not UX. An error code instead of having a clear notification or status, or even better, something to prevent this from happening.

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New Here ,
Nov 25, 2020 Nov 25, 2020

The same problem, help) tomorrow job protection

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New Here ,
Nov 25, 2020 Nov 25, 2020

SAME ISSUE, 44:63

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New Here ,
Nov 25, 2020 Nov 25, 2020

Looks like its working again for me.

I hope thats the case for everyone else...

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New Here ,
Nov 25, 2020 Nov 25, 2020

I got the same Issue. I can't update links nor can I publish new ones.

I get the following error codes: 55:63 and 55:43 since 2pm GMT+1...

 

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Community Beginner ,
Nov 26, 2020 Nov 26, 2020

Yes, seems to work now! Let's hope it won't crash again. 

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New Here ,
Nov 26, 2020 Nov 26, 2020

Same problem here. XD is also crashing a lot in the lats 2 days. 

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New Here ,
Dec 01, 2020 Dec 01, 2020

I am still having problems updating my link.  Gets stuck around 54% then it gives me error code 44:15

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Explorer ,
Dec 04, 2020 Dec 04, 2020

Another week, another 44:63 error. Now also a 55:63 error.
Using version 35.1.12 on Win10.
Common Adobe! Get this fixed!

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Community Beginner ,
Jan 06, 2021 Jan 06, 2021

Same issue constantly any fix on the way?

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Community Beginner ,
Jan 06, 2021 Jan 06, 2021

Error 44:63 constantly - been an ongoing issue for weeks - any advice? I have Dev teams waiting for files...

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New Here ,
Jan 18, 2021 Jan 18, 2021

I have this issue, I ve had it for a week or so. I cant create or update prototype links 

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New Here ,
Feb 02, 2021 Feb 02, 2021

Please help. When trying to share the links for development or presentation I get Error 49:15. 

Thank you. Kristine

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Community Beginner ,
Feb 03, 2021 Feb 03, 2021

Same here again, any ETA on a resolution?

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New Here ,
Sep 20, 2022 Sep 20, 2022

We are unable to share our file in any form or fashion and getting the same error code. Can someone help?

 

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Community Beginner ,
Sep 20, 2022 Sep 20, 2022

Hi,

Everything was fine until today (20.09.2022). Now I cannot share even a single artboard file with one circle on it. I'm getting the same 44:63 error.
Is it on Adobe's end or there are steps I need to take to resolve this issue?

 

Thank you

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Community Beginner ,
May 28, 2025 May 28, 2025

NOT FIXED

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New Here ,
May 28, 2025 May 28, 2025

Same here, 44:63

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Explorer ,
May 28, 2025 May 28, 2025

It seems that the problem is back, affecting all accounts of the company I work at, in Brazil, since this morning we are getting error 44:63 when trying to share links.

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