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35

XD Publishing services are down getting error 44:63, 55:63, 500 etc.

Explorer ,
Nov 25, 2020 Nov 25, 2020

I can't update a shared link.

I'm receiving Error 44:63

 

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correct answers 1 Correct answer

Adobe Employee , Nov 25, 2020 Nov 25, 2020

Hi everyone,

 

Sorry for the trouble and inconvenience that this issue has caused you. The issue related to publishing services is now fixed. 

Please let us know if you're still facing issues while updating or creating prototype links. 

 

Thanks,

Harshika

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replies 161 Replies 161
New Here ,
Nov 25, 2020 Nov 25, 2020

My name Anil from India working in an IT company. I am using Adobe XD from more than 1 year for the various projects. We have a licensed copy for the last 3-4 months I am facing few problems while using this software. Every time it showing a different number error. XD automatically window close-mid of the work and today evening one new error getting (Error 44:63).  I updated Xd and can't share now. Client waiting on the link... That's NOT GOOD Adobe.error.jpg

 

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New Here ,
Nov 25, 2020 Nov 25, 2020

«Something went wrong.

Learn More (Error 44:63)»

 

Are you guys on the ball?

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Explorer ,
Nov 25, 2020 Nov 25, 2020

Same issue here + for all other designers on the team!

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New Here ,
Nov 25, 2020 Nov 25, 2020

I had to deliver an xd link today, for a project of my company. Well i keep getting error when i try to update the link, and the link management page gives an internal server error. How can i solve this? I suppose it's not an error on my side. I can provide screenshots or details if needed.

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Community Beginner ,
Nov 25, 2020 Nov 25, 2020

Hi 

I'm trying to update links. all links, gives the same error code  55:63

files that I'm trying to create new links for them, gives error code 44:63

This started just now. worked well all day til now.

I've tried restarting my computer, but that didn't helped.

I can say that we have here stormy weather so there has been one power failure. (But not really sure that it has anything to do with it)

 

Will appreciate help as soon as possible

 

 

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New Here ,
Nov 25, 2020 Nov 25, 2020

I am having the same issue, but I don't have any power outages on my side.

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Community Beginner ,
Nov 25, 2020 Nov 25, 2020
Oh oh, that doesn't sound promising for adobe...
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New Here ,
Nov 25, 2020 Nov 25, 2020

Me too, isn't work the links for me, i've the same Error 44:63

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New Here ,
Nov 25, 2020 Nov 25, 2020

I'm having the same issue 44:63 – and have done nothing different with the design. 

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Community Beginner ,
Nov 25, 2020 Nov 25, 2020
Thanks for replying.
Has it started in the past few hours?
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New Here ,
Nov 25, 2020 Nov 25, 2020
Hi there,

Yeah it happened this afternoon, probably after lunchtime still get the
same error codes and it won;t update. Does a 50% immediately and then
saying:

Something went wrong.

Learn More (Error 44:63)


Tried restarting computer, turning wifi on and off, uninstalling
re-installing, transferring my artboards to a new file and save it out.
Nothing works.


Any ideas what to do? I really need this link for work, I just started a
new job and it's not great this is happening now!


Best regards


Ollie.

--

OLLIE FARTHING
Graphic Designer, Illustrator and UI Designer

*mobile: **07511909858*
*email: **ojfarthingdesign@gmail.com *
*website: **ojfarthingdesign.com*
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New Here ,
Nov 25, 2020 Nov 25, 2020

Hi! Don't worry, send images that your work is already done and send another images that contains messages that Adobe XD have problems, also in twitter are posting the same issue.

 

 

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New Here ,
Nov 25, 2020 Nov 25, 2020

It's a general bug from Adobe XD, only waiting.

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New Here ,
Nov 25, 2020 Nov 25, 2020

I have the same issue, also I create a new project and nothings works

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New Here ,
Nov 25, 2020 Nov 25, 2020

I'm having the same issue as well, tried uninstalling and re-installing and still not worked. Very frustrating!

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Guest
Nov 25, 2020 Nov 25, 2020

I have the same problem

diaorva_0-1606329385152.png

 

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Community Beginner ,
Nov 25, 2020 Nov 25, 2020

Same problem. My work is on hold until Adobe can figure this out..seems CCloud is experiencing a major problem: 

 

https://status.adobe.com/

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New Here ,
Nov 25, 2020 Nov 25, 2020

I cannot publish anything or update any links since this morning, does anyone know what's going on?
My customers are waiting for updates... grrr...!!!

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Participant ,
Nov 25, 2020 Nov 25, 2020

Unable to update shared links (both design and development) to prototypes on a very crucial and time-sensitive project. Also getting "Error 500: Internal Server Error" when trying to access my published work via Adobe cloud. REALLY bad timing for a crash, Adobe.

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New Here ,
Nov 25, 2020 Nov 25, 2020

Same hereMicrosoftTeams-image (9).png

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Community Beginner ,
Nov 25, 2020 Nov 25, 2020

Same problem here

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New Here ,
Nov 25, 2020 Nov 25, 2020

same issue for at least 2 hours.
i've updated. de-installed. re-installed.

no change.

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New Here ,
Nov 25, 2020 Nov 25, 2020

Mismo problema. Me sugiere crear un nuevo vínculo (cosa que no quiero, me gustaría mantener el ya existente). Igualmente aunque intente entrar en Administrar vínculos... me aparece un error 500. Imposible hacer nada!!!! Solución rápido por favor

_______________

 

Same problem. It suggests creating a new link (which I do not want, I would like to keep the existing one). Even if I try to enter Manage links ... I get an error 500. Impossible to do anything !!!! Quick fix please

Captura de pantalla 2020-11-25 a las 19.14.01.pngCaptura de pantalla 2020-11-25 a las 19.18.54.pngCaptura de pantalla 2020-11-25 a las 19.14.45.png

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Community Beginner ,
Nov 25, 2020 Nov 25, 2020

kept receiving error 55:63 while updating the link & error 44:63 while trying to create a new link

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Explorer ,
Nov 25, 2020 Nov 25, 2020

Same thing here. If I try to create a link, the loader goes to 50% and the 44:63 error message pops out. I just opened a new file with a single artboard and a simple shape on it, but yet, I get the same error if I try to share the document. 

I just upgraded to the latest version of XD.

 

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