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Substance Painter GLB -> After Effects Blue Box Error (Send to After Effects Feature)

Community Beginner ,
Mar 06, 2024 Mar 06, 2024

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I'm running the latest version of Ae Beta. 

 

GLB Imports fine into Blender.

 

Keep getting Blue Box with Send to Ae feature in Painter. 

 

Send to Ae configuration shown in screenshot.

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correct answers 1 Pinned Reply

Adobe Employee , Mar 06, 2024 Mar 06, 2024

Hi @maxn26473757

Can you try clicking on the little button with the lightning bolt to the right of the Resolution dropdown and click on "Adaptive Resolution"? 

 

Screen Shot 2024-03-06 at 4.39.53 PM.png

 

Can you also open the Render Options and drop your Shadow Settings to 3 and your Render Settings to 8 and see if that reveals your model? 

 

Screen Shot 2024-03-06 at 4.41.05 PM.png

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Adobe Employee ,
Mar 06, 2024 Mar 06, 2024

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Hi @maxn26473757

Can you try clicking on the little button with the lightning bolt to the right of the Resolution dropdown and click on "Adaptive Resolution"? 

 

Screen Shot 2024-03-06 at 4.39.53 PM.png

 

Can you also open the Render Options and drop your Shadow Settings to 3 and your Render Settings to 8 and see if that reveals your model? 

 

Screen Shot 2024-03-06 at 4.41.05 PM.png

- Dacia Saenz, AE Engineering Team
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