• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Substance Painter GLB -> After Effects Blue Box Error (Send to After Effects Feature)

Community Beginner ,
Mar 06, 2024 Mar 06, 2024

Copy link to clipboard

Copied

I'm running the latest version of Ae Beta. 

 

GLB Imports fine into Blender.

 

Keep getting Blue Box with Send to Ae feature in Painter. 

 

Send to Ae configuration shown in screenshot.

Bug Acknowledged

Views

146

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Pinned Reply

Adobe Employee , Mar 06, 2024 Mar 06, 2024

Hi @maxn26473757

Can you try clicking on the little button with the lightning bolt to the right of the Resolution dropdown and click on "Adaptive Resolution"? 

 

Screen Shot 2024-03-06 at 4.39.53 PM.png

 

Can you also open the Render Options and drop your Shadow Settings to 3 and your Render Settings to 8 and see if that reveals your model? 

 

Screen Shot 2024-03-06 at 4.41.05 PM.png

Status Acknowledged

Votes

Translate

Translate
1 Comment
Adobe Employee ,
Mar 06, 2024 Mar 06, 2024

Copy link to clipboard

Copied

LATEST

Hi @maxn26473757

Can you try clicking on the little button with the lightning bolt to the right of the Resolution dropdown and click on "Adaptive Resolution"? 

 

Screen Shot 2024-03-06 at 4.39.53 PM.png

 

Can you also open the Render Options and drop your Shadow Settings to 3 and your Render Settings to 8 and see if that reveals your model? 

 

Screen Shot 2024-03-06 at 4.41.05 PM.png

- Dacia Saenz, AE Engineering Team
Status Acknowledged

Votes

Translate

Translate

Report

Report
Resources