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Inspiring
February 20, 2025

UI Lag

  • February 20, 2025
  • 11 replies
  • 1281 views

Hello😊
the new UI for after effects has problems when I try to move a layer, moving the time indicator(head) in the time line, even the guids from the ruler.
If there is any info you want me to previde, I am here
Thank you.

11 replies

JohnColombo17100380
Community Manager
Community Manager
May 1, 2025

Thank you, @ahmed hamed elsaid! Yes, we just pushed a fix for this issue with today's Beta build (25.3.0.64). Please let us know if you continue to see this issue in the Beta builds.

 

Cheers,

- John, After Effects Engineering Team 

Inspiring
May 1, 2025

@JohnColombo17100380 
I downloaded the beta version and it dosen't have this problem any more!!☝️✨

Inspiring
March 26, 2025

@JohnColombo17100380 
last beta update now doesn't have the black comp screen problem, but the UI lag came back again.

Inspiring
March 19, 2025

@JohnColombo17100380 
for the release version, I get only the UI lag problem.
in the beta, I get only the black comp problem.
I was using mercury gpu acceleration and I tried to switch it to software, but the blackcomp problem still occures.

JohnColombo17100380
Community Manager
Community Manager
March 17, 2025

Thank for that update, @ahmed hamed elsaid. Does the release version also show the black comp windows now, or does it only show the UI lag?

 

Additionally, is your project using Mercurcy GPU acceleration in the Project Settings under Video Renderer? I would wonder if this is related to a GPU driver version.

 

Thanks again,

- John, After Effects Engineering Team 

Inspiring
March 16, 2025

@JohnColombo17100380 

I Have a new update about this problem.
here you can watch this video.
https://drive.google.com/file/d/1HB8srbdGaD4uxX2ZteJz6C8eS47KlzfX/view?usp=sharing

Inspiring
March 7, 2025

@JohnColombo17100380 the problem still exist unfortunately😭.

JohnColombo17100380
Community Manager
Community Manager
March 3, 2025

Hi @ahmed hamed elsaid, thank you for patience and for mention.

 

In looking at your specs and the log file, I see a couple possible culprits for the slow down. Please try the following and let us know if it makes a difference to the lag:

  1. There is at least one ScriptUI panel being loaded when After Effects starts. If you remove that panel from the workspace, does the performance improve?
  2. Separate from the script, does AE's UI performance improve if you disable your internet device or disconnect from the internet?

 

Thanks again for your patience,

- John, After Effects Engineering Team 

Inspiring
March 2, 2025
Inspiring
February 20, 2025

Operation system

Window 11 Home 24H2

version 26100.3184


CPU

11th Gen Intel(R) Core(TM) i7-1195G7 @ 2.90GHz 2.92 GHz


RAM

16GB DDR4


GPU

Intel(R) Iris(R) Xe Graphics

Total Memory: 6.314453125 GB

Version: 3.000000

 

Logs file