Skip to main content
M
MotionMarble.com
Participating Frequently
October 27, 2021
Question

CRASH - Script' write to network' files fails to correctly allow access to files/folders

  • October 27, 2021
  • 1 reply
  • 2157 views

Steps to reproduce:
    1. Trying to use a script that uses 'write to network feature' in preferecnes. 

2. Noticed that after check box has been ticked in prefences in AE it hasn't made the correct 'network volumes' on the Mac - Privacy settings under files and folders


Result: ...AE hangs
Expected: ...Opens script up as normal.
 
System info
    Application: After Effects (Beta) v22.1.0.50
    OS: macOS v12.0.1, RAM: 64.00 GB GB, CPUs (logical): 10

This topic has been closed for replies.

1 reply

JohnColombo17100380
Community Manager
JohnColombo17100380Community Manager
Community Manager
October 27, 2021

Hi @MotionMarble.com,

Thank you for reporting this issue. If you could answer the following questions, it would help us get a better understanding of the issue and what you're seeing:

  • What is the name of the script you are using? Was it written by you or by someone else?
  • Does the script specifically require network access for its functionality or does it more generically ask for the "Allow Script to Write Files and Access Network" preference to be enabled?
  • Were you prompted by macOS to allow AE (Beta) to access network volumes?
  • Once you allowed AE (Beta) to access network volumes, did the issue still occur?

 

Thanks again for reporting and for any additional information you can offer,

- John, After Effects Engineering Team 

M
MotionMarble.comAuthor
Participating Frequently
November 15, 2021

JOHN I FOUND THE BUG:

It happens when I select the tickbox After Effects just crashes. I have done a screen record here:

https://we.tl/t-t5SibaFeVb

 

PLEASE HELP!

 

JohnColombo17100380
Community Manager
JohnColombo17100380Community Manager
Community Manager
November 15, 2021

Hi @MotionMarble.com,

Thanks so much for this extra information and the screen recording. We haven't yet been able to repro this issue on our own testing machines running macOS 12, but we are continuing to test and see if we can find the triggering factor. If we find a workaround or the specific trigger, we can reply here to let you know.

 

Thanks again,

- John, After Effects Engineering Team 

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices