Participant

Advanced 3D Crash on both After Effects 2024 and 2025 (High End PC)

Forum|Forum|1 year ago
October 22, 2024
2 replies
627 views

Hey!
So I have a problem with Advanced 3D. Every time I enable it or open model files my After Effects crashes. "After Effects can't continue: Advanced 3D plug-in generated an unexpected exception."
I tried it on 2024 version and 2025, both crash.
Tried .gltf .obj .mtl .fbx .glb formats. It doesn't make a difference.
Tried everything I could find on the internet but nothing worked. I also tried using Cinema 3D instead of Advanced but when I upload the models it automatically stwitches to Advanced 3D.

I have a pretty high end PC - 4060 TI, Ryzen 7 5700X3D and my drivers are up to date.
Please help.

S

ScoopIt_Graphics1678

Participant

Hello,

I am experiencing severe performance issues with Adobe After Effects. The application is lagging significantly during use and while rendering, even when I am working in quarter resolution and using it minimally ( minimal animation with 3d camera ). Additionally, the software frequently crashes and takes around 2–5 minutes just to save a project or export a video file, and it is also crashing frequently.

This is not due to my system configuration, as I am using a newly assembled high-spec PC with the following specifications:

NVIDIA RTX 5060 Ti (16 GB)
32 GB RAM
AMD Ryzen 5 9600X (6-core processor)
MSI Pro B650 S WiFi motherboard

I have already visited the PC service center 2–3 times, and they confirmed that there are no hardware-related issues.

The main issue appears to be that After Effects is not utilizing the NVIDIA GPU at all, and instead it is consuming nearly 98% of the CPU and MEMORY. Because of this issue, I am experiencing problems in other software as well, and my PC overall is also lagging. Cinema 4D is also crashing when used via After Effects. I have already tried adjusting both After Effects and NVIDIA GPU settings, but the problem still persists.

This issue is severely affecting my workflow, and also harming my other software as well, and wasting hours of productive time ( 5pm - 12pm i wasted on 7s animation 3d camera is also used ). I kindly request your urgent assistance in resolving this matter.

Thank you.

V

vionnet_0446

Participant

I have the same problem. Please help me.