New Participant

After Effects Error - Zero Denominator comparing ratios (17 :: 16) error in Ae version 23.6

Forum|Forum|2 years ago
August 10, 2023
82 replies
32691 views

Hey y'all, I'm really stuck.

This error keeps popping up for me and I have no idea how to solve it. It'll appear as I'm trying to play a sequence with an image in it. I made other sequences with images in them a few hours ago and rhey're all fine. But now when tryong to add anything new, it gives me this error and doesn't go away at all - no matter how many times I hit 'okay'. Any ideas?

Thanks!

Title edited by Mod.

Error or problem

Show previous replies

EYEIDEA

Inspiring

I had the same error, I am using C4D 3D renderer and I do have some 3D type. However I am still getting the error in the beta 24 version of AE.

andreak10522217

New Participant

I tried all the other suggestions and nothing was working - this did it! Thank you!

J

jenkmeister17177426

Community Manager

24.0 should be released in conjunction with the MAX conference next week.

C

caitlinw90059039

New Participant

Hi, I'm having the same issue.
Initially, I was swapping back to Classic 3D renderer so I could preview my scene. This worked for a while and I was able to switch to C4D Render to tweak things and switch back to Classic 3D to preview things.

Now however, it's giving me the error on Classic 3D renderer as well as C4D and it suckkss.
I'm on AE v23.6. Any idea when 24.0 is coming out?

J

Jeff326966281j5s

New Participant

Exact same problem. MY FIX:

I found that when I hit the spacebar to preview / play my work, this error came up if I had any tracks selected.

It happened consistently - had to hit the button 50 times to get it to go away.

So I am now sure to deselect any tracks before hitting the spacebar.

This works for me consistently.

L

Lynsey0D44

Known Participant

Hi, when I try to add a background animation to a solid, such as sweeping curves, smoke rising etc I keep getting the zero denominator error. Any ideas how to fix this please?

I am using AE 23.6.0 (build 62) with Windows 11 on a PC.

J

jenkmeister17177426

Community Manager

Yes, this is a known bug. Your options:

1. Roll back to 23.5

2. Install AE 24.1 Beta where it is fixed

3. Wait for 24.0 to be released (next week) where it is also fixed

4. Switch your renderer back to Classic 3D, off of Cinema 4D. I know you don't have 3D layers, but the renderer is still selected in the Composition Settings.