After Effects Freezes after some time with error: "Direct2D Drawbot Error. HRESULT:-2005270523"

I recently upgraded my system from my 2080 Ti to a 4080 Super and upgraded back to Windows 11. The new GPU has fixed my crashing issues. On Windows 11, with the 2080 Ti, my system was crashing on both v24 and v25. On Windows 10 it wasn't crashing on either. My secondary system absolutely crashes if I try and edit in Pr/Ae now that it has the 2080 Ti, but it's not used for editing, so that's not really relevant for me now. Probably the most expensive fix, but there ya go, buy a new GPU for an exorbitant amount of money and solve all your Adobe problems.

System 1

5700X3D

RTX 4080 Super 16GB

64GB Ram

1000w PSU

Nvidia Studio Driver 572.16

System 2

3700X

RTX 2080 Ti 11GB

16GB Ram

650w PSU

Nvidia Studio Driver 572.16

I've noticed it crashes a lot when those stupid little tool tips pop up. I keep turning the stupid little tool tips off in Preferences, but then it crashes and I have to reset my preferences which means those stupid little tool tips pop up again 😞

I am having this issue 10 times a day. Is there any fixes avalable?

So my Quadro 4000 is now out of this workstation and replaced by an TUF 4080 Super. So far so good, but dude how laggy is AE 25. Opening projects, saving, formobjects, GeoLayers cards. Its not funny. really pls make this more responsive. Since my system is more than good enough:

The error still continues, it only happens when I try to change the browser in min another monitor. It happens every 10 minutes, how is it possible that such a large company cannot identify the error, many days have passed and many users have reported this problem

After a lot of debugging, I found out that it happen with certain files only, which I believe is related to the codecs. MP4 - MPEG-4 are the most affected.

Setting to Windows 8 compatbility mode apparently fixed the issue. What also fixed it was to disable hardware decoding in AE, so I'm pretty sure there's something going on with the GPU when trying to decode some video files.

I'm running AE on Windows 11 with an RTX 2060 Super, by the way.

@jitendra35274439ovdf unfortunately there is not much to do, then trying the "fixes" here that are mentioned.
Since Adobe is aware, hopefully it will get fixed or more Info about it how to solve it or avoid it can be shared.

I have same issue, what should i do ?

Today I switched to the newest AE Beta version and could work a little better, I had 3 times with AE normal the issues at one point when I tried to get into a composition. With the Beat it worked, but after switching to another Application from windows hovering to the taskbar it freezes and the issues appears again, but the error Message was more clear that the GPU has a problem.

AE Beta allowed me to save the ae file before it shutdown, but after that saving menu I received this from Nvidia:

So yeah, the only solution I found out is to buy a new Graphics Card. Chat GPT showed the GPUs that are most affect by and for me it looks like the Quadro and lower geforce cards are problematic, maybe not enoguh power?

Chat GPT result:

Here is an analysis of the GPUs reported in the forum that are affected by the "Direct2D Drawbot Error. HRESULT:-2005270523":

Affected NVIDIA GPUs:

1. GTX 1660 Ti
2. RTX 2060 Super
3. RTX 2060
4. RTX 2070 Super
5. RTX 2080 Ti
6. RTX 2080 Super
7. RTX 2080
8. RTX 3090 Ti (No issues after switching from Quadro 4000 RTX)
9. RTX 4080 Super
10. Quadro RTX 4000
11. Quadro RTX 8000

Possible Correlations:

• The RTX 20xx series appears to be the most affected (multiple reports of RTX 2060, 2070, 2080, and their Super/Ti variants).
• NVIDIA Quadro GPUs also seem to be affected (Quadro RTX 4000, Quadro RTX 8000).
• GTX 1660 Ti & 3090 Ti also mentioned, but the 3090 Ti appears stable after switching from a Quadro card.
• RTX 30xx series is barely mentioned (except for a possible single case).
• RTX 40xx series has only one report (RTX 4080 Super).

Additional Observations:

• Windows 11 users seem more affected than Windows 10 users.
• Some users report that downgrading to AE 2024 or older resolves the issue.
• Many affected users are using NVIDIA Studio Drivers (versions 555.99, 566.14, 566.36, etc.).
• The issue frequently occurs when switching between AE and other programs (e.g., browser, Premiere Pro, file explorer).
• Running AE in Windows 8 compatibility mode has worked as a temporary fix for some users.

Conclusion:

• RTX 20xx series and Quadro GPUs seem to be the most affected.
• RTX 30xx & 40xx series are rarely mentioned.
• GTX 1660 Ti is also affected.
• Downgrading AE or using Windows 8 compatibility mode may help.
• This could be a driver-related issue combined with AE's new Direct2D implementation.

If you're affected by this issue, are you using an RTX 20xx or a Quadro GPU?