Time tracking software not reading Adobe After Effects window

[Nicholas_XP]

Creating a new ticket for this issue:
Started a dialogue with @JohnColombo about how the 24.0 After Effects no longer read as a window by time tracking software like Timely. I've emailed Timely about the issue and they have confirmed it's a bug on the Adobe side. Hoping this issue can be revolved soon.

Below I've included screenshots of how Timely read After Effects before this update (showing full file name and file path) and after (only displaying "After Effects" and no further detail).

Previous post about Timely + After Effects Bug 

Thanks,
Nick

[JohnColombo]

Hi @Nicholas_XP,

Thanks again for reporting this issue. We are now in touch with Timely and have reproduced the issue, with a ticket now open for investigation.

I've pulled your report back out into a separate thread, as you had done previously, since we are not 100% sure it is the same issue as the thread you linked. If the issue turns out to be the same, we can re-merge the threads before marking them as fixed.

Thanks again,

- John, After Effects Engineering Team 

[mariusorvik]

Hi again @JohnColombo ! Are there any updates on this issue from your side?

[LightEchoProductions]

I would also like to know if there are any updates to this. I often switch between many Premiere (2023) projects for different clients throughout the day and not tracking the actual project makes it very difficult for invoicing. This has been happening for a while now.

[dianabowen]

Would love an update here! This paricular feature is very important to my workflow within the adobe suite and invoicing (and to various accessibilty apps, from what I understand!). I originally flagged this issue with Timely in Jan 2023 so it has been a problem since then. Please prioritize. Thank you! 

[Radek38633629vpil]

the problem is still there... Even Timely support told me, that problem im havin is a part of adobe limitations... so cmon its not that hard when it used to work aint it 😄 

[Nicholas_XP]

Hey @JohnColombo any updates here?

[JohnColombo]

Hi @Nicholas_XP,

Thank you for your patience on this. There hasn't been any update on this issue, so I’ve brought it back to the team for review, and will share any updates here when there’s progress. I appreciate you keeping this on the radar.

Cheers,

- John, After Effects Engineering Team