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denisc89497815
Participant
October 28, 2019
Question

39::99 Render error

  • October 28, 2019
  • 2 replies
  • 8366 views

 

39::99 What it this? I can't export a video file. I have no choice. I using macOS Catalina

 

This topic has been closed for replies.

2 replies

R
Community Expert
Rick GerardCommunity Expert
Community Expert
October 30, 2019

Catalina is not currently supported. You should have checked the documentation. Apple and Adobe both issued warnings. All it takes is one 32-bit component in any code to break the app. Your only option is to pick a supported format, revert your OS to the previous version, or wait for an update that fixes the problem.  

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defaultj76zeoa7ahn7
Participant
November 25, 2020

Thanks Mr. Rick Gerard, I am using Catalina, and i need to export, i just can use After Effects cc 2018 but i can not render or export my work, God help us so that the update is very soon!

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
October 28, 2019

See if this helps:

https://community.adobe.com/t5/After-Effects/AE-2018-CC-can-t-render-quot-error-39-99-quot-Media-Encoder-won/td-p/9656321

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denisc89497815Author
Participant
October 28, 2019

It doesn't work!!!! No answer here! 

J
jumpingsounds
Participant
October 30, 2019

I've got the same problem, please let me know if you find an answer. 

Removing the after effects preferences folder doens't work for me.

I can't export videos because there's no quicktime option i can choose.

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