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borgNZ
Participating Frequently
December 15, 2022
Answered

3d Camera Tracker Error 'unable to obtain dynamiclink server connection' (After Effects 23.x)

  • December 15, 2022
  • 38 replies
  • 35785 views

3d Camera Tracker Error 'unable to obtain dynamiclink server connection'. I have re-installed and updated to the latest release. Please note I do not use dynamic link ever! 2017 Imac Monterey Vers 12.6 64GB Ram, Radeon Pro 580 8 GB. Any assistance here would be greatly appreciated. My productivity vs cost of Adobe subscription has been seriously compromised this year. Rich.

 

Title edited by Mod. to include After Effects version

    Correct answer chrisd11592954

    Hi, had the same problem with the last versions of AE (and AE Beta) with warp stabilizer, I updated mac OS and when started up again in AE, the problem was gone.

    38 replies

    Show previous replies
    Lewiz
    Lewiz
    Inspiring
    January 17, 2023

    I am posting this again, as there is not a shred of answer to nor attention for this -in my case- huuuuge problem.

    I cannot get the 3D tracker to work in AE version 23.1

    When 'Analyzing'  should start, after ten seconds the above mentioned popup appears, together with a crash report window, but AE doesn't shut down.

    My exact Windows version is Edition Windows 10 Pro, Version 21H2 OS build 19044.2364
    Windows Feature Experience Pack 120.2212.4190.0. I will always be asked to give this info, but I am pretty sure no-one is going to do anything with it. Anyway, this problem is persisting, nobody can help and I see large amounts of money and large numbers of clients flying away because I can not track a simple shot at the moment. Amazingly frustrating.

    Anyone with a real answer?

    M
    MaxHaller
    New Participant
    January 17, 2023

    im not sure why youre having problems in 23 with it, but as a workaround can you do it on the 22 version until you get it solved? At least so youre still able to take the jobs. 

    SULFIQL
    SULFIQL
    New Participant
    January 17, 2023

    I am using After Effects beta and AE2023 on Imac 

    3.6 GHz 8-Core Intel Core i9

    Monterey OS 

    128 GB 2667 MHz DDR4

    Memory usage for allocated as 116GB (Screen shot attached)

    while camera tracking showing this error message 

    "Unable to obatain dynamiclink server connection",

    Appreciate your advise to solve this

    Thank you

      T
      thncookie
      New Participant
      May 6, 2024

      can you solve this? Can you solve this please share.

       

      Lewiz
      Lewiz
      Inspiring
      May 6, 2024

      Delete everything called KeenTools/Geotracker if you've got any and it works. 

      WShawn
      WShawn
      Known Participant
      January 4, 2023

      3D Camera Tracker not working! What's wrong?

      OussK
      OussK
      Community Expert
      January 5, 2023

      without more information no one can help you, so what is your AE release? OS? Is it a project-based issue or a general issue? send some screenshots...

      WShawn
      WShawn
      Known Participant
      January 3, 2023

      Attempted a routine 3D camera track on some 4K footage

       

      Error message pops up while attempting to initialize: "unable to obtain dynamic link server connection"

       

      After Effects 22.6

       

      Mac Studio 2022

      Apple M1 Ultra (CPU/GPU)

      128 GB RAM

      Mac OS 12.6 Monterey

       

      This was all working fine 3-4 weeks ago on this exact setup. Many hours of Warp Stabilization and 3D Camera tracking, no hiccups. 

       

      No notable changes to my hardware or software.

       

      Firewall: Off (as before)

       

      After Effects has Full Disk Access (as before)

       

      After Effects has access to Files and Folders (as before)

       

      After Effects user since 1997

       

       

      These are the steps I've taken to correct the issue. None have succeeded:

       

      0. Restarted/power cycled computer multiple times

       

      1. Created new project from scratch

       

      2. Attempted 3D track in AE 23.1

       

      3. Attempted 3D track on two other clips

       

      4. Signed in and out of Adobe Creative Cloud

       

      5. Stopped various processes in the Activity monitor and renamed various folders related to Dynamic Linking

       

      6. Moved all preference files for AE 22.6 and 23.1 (generating new ones upon relaunch)

       

      7. In AE reduced RAM for other applications to 12 GB (the lowest it will go)

       

      8. Turned off multi-frame rendering in AE

       

      9. Switched from GPU to CPU Video Rendering

       

      10. Removed Dropbox and Lucid cloud drive from startup items

       

      11. Un-installed JDownloader (I'd installed it a few weeks ago).

       

      12. Followed the instructions (backing up log files) and ran Adobe CC Cleaner tool (removing ALL of my Adobe apps and associated files)

       

      13. Reinstalled Creative Cloud App, AE 23.1 and Media Encoder 23.1 ONLY (No third-party plugins installed)

       

      14. Attempted to use Dynamic Link between AE and Media Encoder. Media Encoder hangs up when attempting to render a simple AE comp "Connecting to Dynamic Link Server."

       

      15. Created a new user account and attempted track. Same error

       

      16. Updated Mac OS to Monterey 12.6.2

       

       

      As a last resort I:

       

      Wiped a spare external SSD

       

      Performed a clean install of MacOS Monterey

       

      Installed After Effects 23.1 (which also installs the Abobe CC app and Media Encoder)

       

      Finally, on this totally clean install, I was able to do this 3D camera track. Given that I've lost at least $600 of billable client hours dealing with this, the prospect of backing up and erasing my system drive to start from scratch does not appeal to me.

       

      Thoughts? Is there any process I should be looking for in the Activity Monitor that would indicate some conflict that prevents the Dynamic Link Sever from initializing? When invoking a process that uses Dynamic Linking I do see a process called "dynamiclinkmanager" using 0.3% of my CPU in the Activity Monitor.

       

      Thanks for reading.

        ciaran
        ciaran
        Participating Frequently
        February 3, 2023

        I've been having the same problem, on both Windows and OSX, were you ever able to get this properly fixed?

        WShawn
        WShawn
        Known Participant
        February 23, 2023

        I "fixed" it by backing up the system drive on my Mac, wiping it, and reinstalling the OS clean. I can't believe I had to resort to that. I opted to install Ventura, with which AE has other issues, like not being able to hide the app.

          nishu_kush
          Community Manager
          nishu_kushCommunity Manager
          Community Manager
          December 28, 2022

          Hi All,

           

          Sorry to hear about the issue.

          Do you mind sharing the following details:

          • What are the details of the footage (frame rate, frame size, format/codec)?
          • Does it happen with all the footage or a particular one?
          • What's the exact version of the OS?

          We're here to help, just need more info.

           

          Thanks,

          Nishu

          Lewiz
          Lewiz
          Inspiring
          December 30, 2022

          Hi Nishu, thanks for taking the time. 

          The issue is present on Apple ProRes 422 1920x1080 Quicktime video, but just as well on X-AVC100 1920x1080 10-bits MXF. Tried with some more footage, but it keeps happening on every format. In fact, AE cannot even start analyzing a track, because it starts trying to link to the dynamic server for whatever reason, and doesn't find it.

           

          I DID find out that this does NOT happen on Windows 11, my laptop runs on that and that is my workaround for now. However, on my workstation (which I cannot upgrade to Windows 11 yet) the problem persists whatever I do.

          My exact Windows version is Edition Windows 10 Pro, Version 21H2 OS build 19044.2364
          Windows Feature Experience Pack 120.2212.4190.0.

           

          I hope this information means anything to you.

          nishu_kush
          Community Manager
          nishu_kushCommunity Manager
          Community Manager
          December 30, 2022

          Thanks for sharing the details. Allow me some time to do some research.

          I appreciate your patience.

           

          Thanks,

          Nishu

          V
          Vicente5E48
          Participating Frequently
          December 26, 2022

          3d Camera Tracker Error 'unable to obtain dynamiclink server connection'. 

          I have cleaned with Adove CC Cleaner Tool and reinstalled and it still gives the same message.
          This is a Mac Studio M1 Ultra 128GB RAM and 48C GPU with After Effects 23.1

          RAM reserved for other applications is 32GB (I've tried 16, 64, etc...)

          Maximum disk cache size 280GB

          All multiplies of 4 as I have read in previous queries

          This is really desperate...

           

           

          V
          Vicente5E48
          Participating Frequently
          December 27, 2022

          UPDATE: I have tried again by deleting all existing Adobe folders on the Mac and reinstalling again. No result.

          this is a disgrace. i have just wasted two days trying to fix this.

          Lewiz
          Lewiz
          Inspiring
          December 19, 2022

          I am having the exact same problem, AE version is 23.1, 24 gB allocated to Adobe. Track camera literally still worked last week, now it stopped. Rolling back doesn't help.

          R
          Rick Gerard
          Community Expert
          December 15, 2022

          I'm not having any problems with a slightly newer M1 MacBook Pro and AE 23.1.0. It took about 20 seconds to start up and analyze a 6-second, 120 fps, 4K, ProRez video. 

           

          What version of AE are you using, and how much ram have you allocated to other apps in Preferences/Media and Disk Cache? You can get there using the keyboard shortcut Alt/Option + Ctrl/Cmnd + ;

           

          An even multiple of 4 GB usually works best.

          V
          Vicente5E48
          Participating Frequently
          December 27, 2022

          I'm running AE 23.1.0 in a brand new Mac Studio Ultra 128GB 48C GPU macOS MOnterey.

          Disk Cache 280GB

          64GB RAM for other apps

          I've tryed everything but still doesn't work. This is my second day trying to fix this mess and I just wanna cry

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