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i am instilling the after efects for a custmer of me and every time you tey to load it it will not stert and gice the erroe coad in the subject bar.
i and uninstilled it and reinstilled the software and i have put the file into the Controlled folder access link and it is still not working and i am not shure how to get it going.
i have put a pic to you can see the error as well
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What version did you install? Did you try to install other versions? Would you also update your graphic card driver?
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i don't have a older versions and the versions is the uptodate one. i have updated the graphic card and windoes but still the same problem
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Hi Lee2412568147sm,
Sorry for the crash.
If ToolfarmJP's solution doesn't work, check if there are any updates available for Windows.
Let us know if installing the updates helps.
Thanks,
Nishu
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i don't know what the ToolfarmJP's solution is can i have a link for the softwhere and i have look for updates available and there is none