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New Participant
April 20, 2022
Question

adobe after efects error (0xc0000142)

  • April 20, 2022
  • 2 replies
  • 1277 views

i am instilling the  after efects for a custmer of me and every time you tey to load it it will not stert and gice the erroe coad in the subject bar.

 

i and uninstilled it and reinstilled the software and i have put the file into the Controlled folder access link and it is still not working and i am not shure how to get it going.

i have put a pic to you can see the error as well

This topic has been closed for replies.

2 replies

nishu_kush
Adobe Employee
Adobe Employee
April 21, 2022

Hi Lee2412568147sm,

 

Sorry for the crash.

If ToolfarmJP's solution doesn't work, check if there are any updates available for Windows.

Let us know if installing the updates helps.

 

Thanks,

Nishu

New Participant
April 23, 2022

i don't know what the ToolfarmJP's solution is can i have a link for the softwhere and i have look for updates available and there is none

ToolfarmJP
Inspiring
April 21, 2022

What version did you install? Did you try to install other versions? Would you also update your graphic card driver?

 

New Participant
April 23, 2022

i don't have a older versions and the versions is the uptodate one. i have updated the graphic card and windoes but still the same problem