AE 18.2.1 Initializing MediaCore problem
- July 16, 2021
- 1 reply
- 646 views
I installed the video driver to the correct version according to the manuals
And after that AE started hanging while "Initializing MediaCore"
didnt found any solutions on the web. So uninstalled the driver and it started to work again.
i get the not compatible video driver but at least I can work.
Any recommendations. here is my compatibility report
Any help appreciated.
System Components:
Operating System Windows v.10.0.19043.1
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No conflicts to report.
Video Intel(R) HD Graphics 620 v.23.20.16.4973
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1. The current version of your Intel display driver may cause performance and stability issues. It is strongly recommended that you update to driver version 100.8476 or later. Drivers are provided by Intel or your computer's manufacturer.
URL: https://helpx.adobe.com/premiere-pro/kb/drivers-video-win-intel.html
Audio Intel(R) Display Audio v.10.24.0.3
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No conflicts to report.
Audio Microsoft Streaming Service Proxy v.10.0.19041.1
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No conflicts to report.
Audio Realtek Audio v.6.0.1.8622
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No conflicts to report.
Network ExpressVPN TAP Adapter v.9.24.2.45
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No conflicts to report.
Network Microsoft Kernel Debug Network Adapter v.10.0.19041.1
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No conflicts to report.
Network Microsoft Wi-Fi Direct Virtual Adapter v.10.0.19041.1
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No conflicts to report.
Network Microsoft Wi-Fi Direct Virtual Adapter #2 v.10.0.19041.1
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No conflicts to report.
Network Qualcomm QCA9565 802.11b/g/n Wireless Adapter v.10.0.3.458
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No conflicts to report.
Network Realtek PCIe FE Family Controller v.10.11.923.2016
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No conflicts to report.
Network WAN Miniport (IKEv2) v.10.0.19041.1
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No conflicts to report.
Network WAN Miniport (IP) v.10.0.19041.1
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No conflicts to report.
Network WAN Miniport (IPv6) v.10.0.19041.1
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No conflicts to report.
Network WAN Miniport (L2TP) v.10.0.19041.1
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No conflicts to report.
Network WAN Miniport (Network Monitor) v.10.0.19041.1
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No conflicts to report.
Network WAN Miniport (PPPOE) v.10.0.19041.1
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No conflicts to report.
Network WAN Miniport (PPTP) v.10.0.19041.1
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No conflicts to report.
Network WAN Miniport (SSTP) v.10.0.19041.1
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No conflicts to report.
____________________________________________________________________________
GPU Sniffer Log:
GPUSniffer launching with test mask 62
GPU Sniffer Output:
GPUSniffer testing 62
Initializing GPU Tech:
Try CUDA: 1
Try OpenCL: 1
Try Metal: 0
Try Vulkan: 0
KernelLoadAction: 0
UseOpenGLContext: 0000000000000000
UseDeviceContext: 0000000000000000
UseD3D11Context: 0000000000000000
No CUDA devices Found
OpenCL system device count: 1
Found OpenCL device Name: Intel(R) HD Graphics 620 supportsSSG: 0
No capability restrictions detected - adding device to list
Finished gpu initialization in 745.516 ms
--- OpenGL Info ---
Vendor: Intel
Renderer: Intel(R) HD Graphics 620
OpenGL Version: 4.5.0 - Build 23.20.16.4973 23.20.16.4973
GLSL Version: 4.50 - Build 23.20.16.4973
Monitors: 1
Monitor 0 properties -
Size: (0, 0, 1366, 768)
Max texture size: 16384
Supports non-power of two: 1
Shaders 444: 1
Shaders 422: 1
Shaders 420: 1
--- GPU Computation Info ---
Found 1 devices supporting GPU computation.
OpenCL Device 0
Name: Intel(R) HD Graphics 620
Vendor: Intel
Integrated: 1
Capability: 2.1
Driver: 2.1
Total Video Memory: 3224MB
GPUSniffer process exiting after 1708.54 ms
GPU Sniffer result: 46
____________________________________________________________________________
In Process GPU Initialization Log:
Initializing GPU Tech:
Try CUDA: 0
Try OpenCL: 1
Try Metal: 0
Try Vulkan: 0
KernelLoadAction: 2
UseOpenGLContext: 0000000000000000
UseDeviceContext: 0000000000000000
UseD3D11Context: 0000000000000000
OpenCL system device count: 1
Found OpenCL device Name: Intel(R) HD Graphics 620 supportsSSG: 0
No capability restrictions detected - adding device to list
Finished gpu initialization in 9669.69 ms
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Debug database settings:
AEDebugDatabaseVersion: Current: 2 Default: 0
AEResolveQTDataRefs: Current: true Default:
Enable_Theme_Colorizing: Current: false Default:
LegacyQTCodecsAndGamma: Current: false Default:
____________________________________________________________________________
Notable Preferences:
Enable hardware decoding: Not set (will use default value)
Enable hardware encoding: 1
Last used renderer name: Not set (will use default value)
Enable display color management: 0
Enable Extended Dynamic Range Monitoring: Not set (will use default value)
Write clip markers to XMP: Not set (will use default value)
Enable growing files: Not set (will use default value)
Missing font replacement: Not set (will use default value)
