AE 2020 and AE 2022 Keeps Crashing when sending projects to Media Encoder

New Here ,
Mar 11, 2022 Mar 11, 2022

Copy link to clipboard

Copied

I have both AE 2020 and AE 2022 and both programs keeps crashing when I send a project to media encoder to export out. The projects will show up in media encoder, and when I click to export it, a crash report pops up and then the video never finishes exporting, it fails.

 

AE 2020 v17.1.2

AE 2022 v22.2.1

Windows 10 Desktop 64-Bit

Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz 2.59 GHz

 

I'm not sure how to fix this problem, I'll do a complete re-install of the programs listed above. Has anyone else encounted this problem and has a solve for it?

TOPICS
Crash , Error or problem , Freeze or hang , How to , Import and export

Views

43

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 14, 2022 Mar 14, 2022

Copy link to clipboard

Copied

LATEST

Hi Cecilia5FB0,

 

Sorry for the crash.

Are you using any third-party plug-ins in the project? If there's a crash report, please share it with us. Also, you haven't mentioned RAM and GPU installed on your computer. That'll help us to troubleshoot the issue better.

We're here to help, just need more info.

 

Thanks,

Nishu

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines