Skip to main content
Inspiring
August 11, 2023
Answered

After Effects 23.6 + Premiere 23.5 Memory Leak auf M1 Max

  • August 11, 2023
  • 22 replies
  • 3863 views

Ich habe massive Probleme mit nicht wieder freigegebenem RAM in After Effects und Premiere Pro, wie es für frühere Versionen schon beschrieben wurde. (Habe die Posts alle schon gelesen). Es lässt sich nicht mehr vernüftig damit arbeiten! Kann ich Adobe direkt schreiben??

 

AE belegt in ca. 10 min. allen RAM (max. 52GB zugeordnet) und dann beschränkt sich die Vorschau auf 5 Frames und es kommt der Speicherwarnbanner. Alle Drittanbieter-Plugins rausgenommen, selbes Problem. Alle Caches und Speicher gelöscht, selbes Problem.

 

Premiere frisst in ca. 15 min. den RAM (max. 52GB zugeordnet) plus sehr viel virtuellen RAM (320+ GB) auf und crasht dann. Drittanbieter-Plugins deinstalliert, selbes Problem. Neues Projekt anlegen, altes importieren, selbes Problem.

 

Das alles passiert sowohl unter Ventura 13.4.1 als auch 13.5 und mit den beiden letzten AE Versionen 23.5 und 23.6.

 

Mein Setup:

Mac Studio M1 Max 2022, 64 GB RAM, Ventura 13.4.1 bzw. 13.5

Premiere 23.5

After Effects 23.5. bzw. 23.6

This topic has been closed for replies.
Correct answer hurti

Final comment on this thread for everyone who experiences similar issues: i seems like some piece of corrupted footage causes the memory leak. This was the final insight of the Adobe engineer. I couldn't track it down in my project unfortunately.

22 replies

hurtiAuthorCorrect answer
Inspiring
November 6, 2023

Final comment on this thread for everyone who experiences similar issues: i seems like some piece of corrupted footage causes the memory leak. This was the final insight of the Adobe engineer. I couldn't track it down in my project unfortunately.

Participant
September 28, 2023

I think I figured out the issue, I forgot that I had the Aftercodecs plugin installed on my laptop, After effects 23.6 seems working correctly after deleting Aftercodecs, hope it can help someone who's facing the same problem.

Participant
September 28, 2023

Hello @JohnColombo17100380 , I'm experiencing the same problem, I have an i9 Dell Precision 7670, 64 GB RAM, and the memory leak is happening in After effects 23.6, I have no plugins Installed, I purged cache manually restarted after effects, and project renderer to Software Only, restarted my computer, nothing seems to work, this version is a complete disaster ><", I can't work on any project more than 15 minutes, help us please it's frustrating that it took too much time to be solved...

hurtiAuthor
Inspiring
September 18, 2023

Any insights yet, @JohnColombo17100380 ??

JohnColombo17100380
Community Manager
Community Manager
September 6, 2023

@daviddonihue, sorry to hear you are also seeing something similar. The "spread" of the behavior from the Beta build to the release build might be significant—did that occur after an update of your release version? Also, is this happening in After Effects, Premiere Pro, or both? The logs you provided unfortunately don't offer much info, as they are for a specific component instead of the whole app, but could you try following the steps I posted above for enabling logging in After Effects and share those logs?

 

@hurti, thank you for your patience. Let me check with the team and see if there has been any progress or findings from the logs you've shared.

hurtiAuthor
Inspiring
September 6, 2023

Any insights, @JohnColombo17100380 ? The memory issue isn't solved yet and other have the same problem. One of your engineers reached out to me and I sent him log files but no feedback yet.

Participating Frequently
September 6, 2023

@JohnColombo17100380 Please help 

This same issue is killing me. I am M1 imac. It started in beta version weeks ago, Because we could not find a solve, we switched to an non-beta  23.6.0

Part of me thought it was digital anarchy flicker free filter conflicting but I don't think so. The leaks have occurred with and without it seems, depending on project. It now is doing it in the non-beta version and I am desperate. I can't work this way and we're in deadline mode. Please, help. It seems like ever since adobe removed our gpu memory options, memory leaks have occurred. But here's my logs if this helps. Thank you so much for reading. https://drive.google.com/drive/folders/1exzj-dkMjVPxXozgJccCZ-WJXhmrrV4q?usp=sharing

 

THis problem started when I was using premiere beta, which had worked fine for 3 years on my m1 imac

then one day, major memory leak. Adobes solution, use the non-beta

So, in order to switch to non-beta I had to actually go into the project file, turn it to version one, on all my projects and then reopen and save. I am prepared to this again if needed but please, this is now happening on new projects too. Worked fine 2023.6.0 build as opposed to beta - suffered no memory leak, until today - and now, it shuts down my whole system to even open it premiere. Once I cleared all my cache, preferences, etc I was able to export the clip but was quickly freezing computer and lagging all resources as soon as export was done. Now it wont even play.

 

Participating Frequently
September 6, 2023

This same issue is killing me. I am M1 imac. It started in beta version weeks ago, Because we could not find a solve, we switched to an non-beta  23.6.0

Part of me thought it was digital anarchy flicker free filter conflicting but I don't think so. The leaks have occurred with and without it seems, depending on project. It now is doing it in the non-beta version and I am desperate. I can't work this way and we're in deadline mode. Please, help. It seems like ever since adobe removed our gpu memory options, memory leaks have occurred. But here's my logs if this helps. Thank you so much for reading. https://drive.google.com/drive/folders/1exzj-dkMjVPxXozgJccCZ-WJXhmrrV4q?usp=sharing

 

THis problem started when I was using premiere beta, which had worked fine for 3 years on my m1 imac

then one day, major memory leak. Adobes solution, use the non-beta

So, in order to switch to non-nbeta I had to actually go into the project file, turn it to version one, on all my projects and then reopen and save. Worked fine 2023.6.0 build as opposed to beta - suffered no memory leak, until today - and now, it shuts down my whole system to even open it.  

 

hurtiAuthor
Inspiring
August 29, 2023

Update: Changing render settings to "Software only" doesn't solve it. I also have the same memory leak problem on my Intel MacBook Pro after having updated AE from 22.x to 23.6!

hurtiAuthor
Inspiring
August 22, 2023

Thanks for you efforts, @JohnColombo17100380. Purging memory manually doesn't solve it. Changing rendering to "Software only" in AE seems to solve it. I'll keep on testing this. Sure, engineers can reach out to me directly.

 

Also funny, AME also fills up RAM over the limit (300+ GB says Acitivity Monitor), then slows down dramatically. This happens when sending a comp from AE render queue to AME and also when directly importing a AE project file into AME without having AE open. The only way rendering works now is directly from the AE render queue. GPU enabled or disabled doesn't make a difference here.