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hurti
Inspiring
August 11, 2023
Answered

After Effects 23.6 + Premiere 23.5 Memory Leak auf M1 Max

  • August 11, 2023
  • 22 replies
  • 3863 views

Ich habe massive Probleme mit nicht wieder freigegebenem RAM in After Effects und Premiere Pro, wie es für frühere Versionen schon beschrieben wurde. (Habe die Posts alle schon gelesen). Es lässt sich nicht mehr vernüftig damit arbeiten! Kann ich Adobe direkt schreiben??

 

AE belegt in ca. 10 min. allen RAM (max. 52GB zugeordnet) und dann beschränkt sich die Vorschau auf 5 Frames und es kommt der Speicherwarnbanner. Alle Drittanbieter-Plugins rausgenommen, selbes Problem. Alle Caches und Speicher gelöscht, selbes Problem.

 

Premiere frisst in ca. 15 min. den RAM (max. 52GB zugeordnet) plus sehr viel virtuellen RAM (320+ GB) auf und crasht dann. Drittanbieter-Plugins deinstalliert, selbes Problem. Neues Projekt anlegen, altes importieren, selbes Problem.

 

Das alles passiert sowohl unter Ventura 13.4.1 als auch 13.5 und mit den beiden letzten AE Versionen 23.5 und 23.6.

 

Mein Setup:

Mac Studio M1 Max 2022, 64 GB RAM, Ventura 13.4.1 bzw. 13.5

Premiere 23.5

After Effects 23.5. bzw. 23.6

    This topic has been closed for replies.
    Correct answer hurti

    Final comment on this thread for everyone who experiences similar issues: i seems like some piece of corrupted footage causes the memory leak. This was the final insight of the Adobe engineer. I couldn't track it down in my project unfortunately.

    22 replies

    Show previous replies
    JohnColombo17100380
    Community Manager
    JohnColombo17100380Community Manager
    Community Manager
    August 14, 2023

    Hi @hurti,

    Thank you for reporting this issue. Would you be able to send us a log file from After Effects so we can see more details about the app's activity as it consumes memory?

    1. Inside After Effects, select Help > Enable Logging
    2. Restart After Effects as prompted
    3. Perform the actions that cause the memory to be consumed.
    4. Go to Preferences > Startup & Repair > Reveal Preferences in Finder to show the preferences folder for 23.6.
    5. Open the "logs" folder
    6. Share the "After Effects Log.txt" file that should be present, ideally via a private message (the log contains some file paths and system information).

     

    When does the increased RAM usage occur? I.e. does it happen only after a project has been opened, when a project is rendering, or without any project open?

     

    Thanks for reporting this issue and for any further information you can provide, 

    - John, After Effects Engineering Team 

    H
    hurtiAuthor
    Inspiring
    August 14, 2023

    I have massive trouble with the memory leak even in the latest versions of After Effects and Premiere Pro and Ventura, as described in previous posts. Please help, can't work like this!
     
    My setup:
    Mac Studio M1 Max 2022, 64 GB RAM, Ventura 13.4.1 and 13.5
    Premiere 23.5
    After Effects 23.5. and 23.6
    Media and disk caches are on an external SSD.
     
    AE eats all RAM in about 10 min. After this Preview is limited to 5 frames and the memory warning banner shows. Disabled all thirdparty plugins, cleared all caches, no change. I limited Media Cache to 50GB, RAM for other apps to 8GB, CPU for other apps 5%.
     
    Premiere eats all of the RAM in about 15 min. plus a lot of virtual RAM (320+ GB) and then crashes. Disabled all thirdparty plugins, no change. Created project, imported old one, no change.
     
    This all is happening with Ventura 13.4.1 and also 13.5 und with the two latest AE versions 23.5 and 23.6.

      nishu_kush
      Community Manager
      nishu_kushCommunity Manager
      Community Manager
      August 14, 2023

      Locking the duplicate thread.

      Here's the original: https://community.adobe.com/t5/after-effects-bugs/after-effects-23-6-premiere-23-5-memory-leak-auf-m1-max/idi-p/14002652

       

      Best,

      Nishu

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