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Ms289013
New Participant
August 17, 2019
Answered

after effects cant continue Standard 3D module is missing" during startup

  • August 17, 2019
  • 5 replies
  • 44808 views

Hello everyone

After effects was working on my desktop before but of recent, it started throwing up this error - after effects cant continue Standard 3D module is missing" during startup.

it crashes after the error.

Can anyone help with this issue??

    Correct answer NopeNotShelly

    Hello! I had the exact same problem and I finally found a solution. I'm not sure if you're using an Apple or a Windows device, but try to press ctrl+alt+shift when starting After Effects, if you did so correctly it will ask you if you want to delete the preferences file, and you definitely want to get rid of that one. After that it should work perfectly fine again!

    5 replies

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    aadil_2793
    New Participant
    January 24, 2025

    Hello! I had the exact same problem and I finally found a solution.  press ctrl+alt+shift when starting After Effects,  it will ask you if you want to delete the preferences file,  and you definitely want to get rid of that one thank you for you idia share all over friend

    G
    Gabriel5DEF
    New Participant
    December 3, 2020

    I tried that and nothing really happened

      M.D0tc0m
      M.D0tc0m
      New Participant
      March 13, 2020

      Thanks NopeNotShelly

      N
      NopeNotShellyCorrect answer
      New Participant
      October 23, 2019

      Hello! I had the exact same problem and I finally found a solution. I'm not sure if you're using an Apple or a Windows device, but try to press ctrl+alt+shift when starting After Effects, if you did so correctly it will ask you if you want to delete the preferences file, and you definitely want to get rid of that one. After that it should work perfectly fine again!

        블
        블루스맨
        New Participant
        November 8, 2019
         
         
        Thank you. It's solved! Maybe 'animate composer' is the cause of the problem.
          S
          Salveisuavida
          New Participant
          October 6, 2019

          Access Settings ---> Accounts ---> Family & Other Users ---> Add Someone Else to This PC

          When you do this a new account will be created, give the administrator attributes to this new account, log in to that new account and open after effects.

          I believe some Windows 10 restrictions that make this problem happen, and the only way I found to solve this problem was this.

            A
            Asher_E
            Participating Frequently
            January 2, 2020

            I'm in the same boat as the original poster. I'm on a PC and have been running AE with no issues up until now. I'm also getting the error "Standard 3D module is missing" and then a message the software can't open. I've tried uninstalling and reinstalling the software a few times now, I've made sure that windows and my video drivers are all up to date. The funny thing is that it works on my wife's account which is a "Standard Account" but not on my account that is set to admin. So this must be some kind of account bases issue. I hope someone can help resolve this issue.

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              Asher_E
              Participating Frequently
              January 2, 2020

              OK, so as NopeNotShelly shared, the Ctrl+Alt+Shift fixed this issue. I had tried this a couple times but didn't realize I needed to hold the keys while the program booted up.

               

              For anyone else with this error

              - Double click the After Effects shortcut

              - Hold Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) or  until you get a dialog to delete your preferences.

              - Click OK and then after effects should load correctly.

               

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