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Hey all, I just recently switched to PC after being on Mac for 15 years. Went all out: 3900x, Rog Strix 3090, 64gb cl14 3200...i had a comp that i created in AE on Mac and it plays in real time on my Mac for the most part (the play head does catch the buffer a tiny bit in certain places). I opened that comp up to play with it on my new PC and ran into an error (see attached). I'm baffled that it ran into this after 20frames or so where my mac could handle it in practically real time. Hoping I just don't have the right settings turned on. Someone please help!
- No change if changed to software only
- No change if turning on layers one at a time
- Assets aren't of a size that would cause issue
- No effects being used that would cause issue
- All drivers up to date
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Update from adobe (Nov 8, 2020, 12:10 pacific): "Since the Graphic drivers are not recommended (aka not fully supported yet), hence you are getting this issue. Please contact your Graphic Drivers team and check for the recommended Graphics. Please note that you will still be able to use the application but might face issues with some features." https://helpx.adobe.com/in/premiere-pro/user-guide.html/in/premiere-pro/system-requirements.ug.html#...
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Hello, i've exactly thé sa me issue with a rtx 2080. Did you solve the problem?
Thanks,
Robin
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I just started having a similar issue with a FE Nvidia 3090. I have been also using C4D Redshift in tandem, but when I check the performance monitor on my PC, it seems to be fine. Still no solve yet. Maybe the GPU isn't flushing its cache/mem properly so its getting full? Maybe I need to update my video card drivers?
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Hello there, I just started having this issue, also with a RTX 2080. Can anyone help?
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For me the solution was removing Hevc footage (iphone photos files do not
play well with the pc version of AE)--
Greg Björkman
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