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LightsailVideo
New Participant
March 7, 2018
Answered

After Effects Stuck Off Screen

  • March 7, 2018
  • 38 replies
  • 104138 views

I opened After Effects on my 15 inch macbook pro, and the only part of the application window I can see the very bottom. I can't work in it, and I can't even find the options to resize the window. It's just stuck off screen.

The only solution I found is to System Preferences > Displays > Scaled... Then I choose another size text and if I go smaller it's fully on screen but obviously much bigger text and less work area. Please help.

    Correct answer uedvincent

    I figure it out, When it happened, just hold option key and double click bottom-edge of the window, it should works.

    38 replies

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    paulr44049436
    Participating Frequently
    August 15, 2018

    Made a video tutorial on a super quick solution without clearing your preferences or changing resolution or even plugging back into another monitor.

    Adobe After Effects Window Off Screen FIXED (QUICK) - YouTube

    Hopefully that helps

      S
      StormingJim
      Participating Frequently
      August 15, 2018

      Yes! I came here to tell Adobe to fix this already (and they should), but you are THE human being. Thanks!

        P
        paulr44049436
        Participating Frequently
        August 15, 2018

        Glad it worked for you! I was ecstatic when I found that it worked for me. I stumbled upon it in frustration, when the window appeared at the bottom of the screen I was like, huh?... what?!

        U
        uedvincentCorrect answer
        New Participant
        June 9, 2018

        I figure it out, When it happened, just hold option key and double click bottom-edge of the window, it should works.

          J
          jamesm46355552
          Inspiring
          June 16, 2018

          Thanks - this worked for me.

            J
            jamesm46355552
            Inspiring
            June 16, 2018

            On a 15" macbook pro 2017 if that's any help

            F
            fancystache
            Participating Frequently
            June 5, 2018

            I tried many of the above. This issue only seems to happen to me when I have been using multiple screens earlier in the day.

            Tonight I just used Airplay to add a second screen. Oriented my second display so I could see off the screen portion of After Effects and resized before disconnecting.

            N
            Nosivad
            New Participant
            May 10, 2018

            'another option is to grab any portion of the window you can and hold down OPTION+SHIFT keys and drag, which will resize the window in any direction'

            Found the above from How to Resize a Window That is Too Big or Off Screen in Mac OS

            Worked for me

              3
              3elements@jasonvestri.com
              New Participant
              June 28, 2018

              Brilliant "'another option is to grab any portion of the window you can and hold down OPTION+SHIFT keys and drag, which will resize the window in any direction'" This worked great!

                yuvalh20140235
                yuvalh20140235
                New Participant
                June 28, 2020

                Thank you!!

                P.M.B
                P.M.B
                Braniac
                March 8, 2018

                Force Resize Windows to Fit On Screen in Mac OS X

                How to Move an Off Screen Window Back Onto the Active Mac Screen in OS X

                ~Gutterfish
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                  LightsailVideoAuthor
                  New Participant
                  March 8, 2018

                  Unfortunately, I tried the options listed there, too, but it didn't fix it. I did go through restarting the computer during the height of my problem yesterday, which also didn't work.

                  What did seem to work though is to do the scaled display option, choose the option that has me lose the real estate and makes everything bigger, then save the project like this, quit the app, put the display settings back to normal, then open it again.

                  Sure, we can work around it by jumping through hoops, but this is probably a programming error on either Apple's or Adobe's side.

                    P.M.B
                    P.M.B
                    Braniac
                    March 8, 2018

                    tbvsm  wrote

                    What did seem to work though is to do the scaled display option,

                    So it worked.   As for jumping through hoops...I'm not a "Mac Guy", never owned one but I have helped a friend occasionally with trouble shooting on her MBP and you're right.   The impression I got was that Apple sort of hides things from the user and makes them very inaccessible.  I imagine this is what accounts for Apples famously "stable" OS.   Windows makes it much easier to tinker around with stuff but I suppose at the risk of screwing something up.

                    I've walked past the Apple Store in the mall...I don't understand how a single trip there to get some simple thing fixed or swapped out wouldn't instantly make someone a Windows user.   If I had to spend 10 minutes in one of those places I'd end up in a psych ward & banned from the property.  I'm one of the few who really doesn't like apples products...I don;t want my machines assuming they're smarter than me.  They're logical...but they should refrain from making assumptions about what I want and what I'm capable of. Fapple

                    ~Gutterfish
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                      LightsailVideoAuthor
                      New Participant
                      March 8, 2018

                      Thanks for the thoughts. Unfortunately, I did try the workspaces approach and zoom.

                      BartonGarrett256
                      BartonGarrett256
                      Inspiring
                      March 8, 2018

                      The housekeeping thing you need to do is get a post every few hours to keep your question high enough up that it stays on the list everyone sees.  Once you drop off it's pretty much over, your only option is to call tech support, and unless that has improved lately I would crawl across broken glass naked before I'd pick up the phone to do that. 

                        BartonGarrett256
                        BartonGarrett256
                        Inspiring
                        March 8, 2018

                        I am not an expert, but can you add a second monitor using a cable and find it there?

                        Or try Window>Zoom

                        Or change the display resolution

                        I expect there are real Mac experts who will see your post, but I'd try those things

                        DigitalSpatula
                        DigitalSpatula
                        Inspiring
                        March 8, 2018

                        Try calling up another workspace under the workspace menu or even just resetting the current workspace

                        Steve

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