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New Participant
March 7, 2018
Answered

After Effects Stuck Off Screen

  • March 7, 2018
  • 38 replies
  • 104140 views

I opened After Effects on my 15 inch macbook pro, and the only part of the application window I can see the very bottom. I can't work in it, and I can't even find the options to resize the window. It's just stuck off screen.

The only solution I found is to System Preferences > Displays > Scaled... Then I choose another size text and if I go smaller it's fully on screen but obviously much bigger text and less work area. Please help.

Correct answer uedvincent

I figure it out, When it happened, just hold option key and double click bottom-edge of the window, it should works.

38 replies

abramb62441478
New Participant
November 20, 2018

I was having the same issue then figured it out! If you can see the side of the window and hover over it a horizontal arrow appears to change the width of the window. But if you click and hold Command while clicking the edge, it will allow you to move the window down! Hope that helps!

New Participant
November 20, 2018

And let me be a little more specific. At home I use a 4k Cintiq for After Effects and when I go into work the next day and can only use my laptop - this is when the trouble starts. AE remembers being on a big ole 4k screen and even with this option+shift or option resize approach I still have to wrestle with it for a good five to ten minutes, going through a cycle of all the techniques mentioned here.

Kate La Greca
New Participant
November 20, 2018

Thank you!!!!

New Participant
November 18, 2018

This option+shift/switching workspaces/changing screen resolution is a bit ridiculous, no? Everytime I try to work on just my laptop after being connected to other monitors I have to go through this whole routine and at the moment, the windows are positioned in such a way where they literally are stuck and none of this will work. Is there a file on my computer that I can delete that will reset my preferences and make my computer forget it was prev connected to other monitors? Also, can adobe please fix this?

New Participant
November 17, 2018

Thanks, I had the same issue and it was driving me crazy.

caroline_edits
Community Manager
Community Manager
November 2, 2018

Hi all,

I just saw someone with this problem turn the resolution down on their entire display system by making the adjustment from their computer's display settings. Once icons and everything were sized down, they were able to pull the After Effects window back into frame, saved the project, and closed it. When they reverted their resolution back to normal and opened the project, it was still in the middle of the screen.

Hope that helps someone!

Caroline

pentagramwookie
Inspiring
November 11, 2018

That used to work, but in Mojave with the latest version of After Effects CC2019 the only solution is to uninstall and reinstall each time you want to launch AE without an external monitor.

Participating Frequently
October 25, 2018

If it is completely off the screen (sometimes happens when using an external display that is no longer connected), go to 'window', and turn off 'application frame'. You wont be able to turn it back on until you plug back in the display, unless you save everything, quit, restart.

PhilippeMakes
Participating Frequently
October 8, 2018

This happens to me almost everytime I unplug my 2018 MacBook Pro from my secondary monitor. Right now the window is so stretched I can't even grab any of the corners as recommended here.

@ Adobe can you please fix this ASAP? It renders your product useless at times. Thank you.

Participating Frequently
October 25, 2018

If it is completely off the screen (sometimes happens when using an external display that is no longer connected), go to 'window', and turn off 'application frame'. You wont be able to turn it back on until you plug back in the display, unless you save everything, quit, restart.

This works for illustrator - not sure if "Application Frame" is a thing in Ae or if its just always like that.

Inspiring
September 2, 2018

This has been happening to me lately too. I bring up the Displays pref panel, and rotate the offending display 90 degrees.

Then, I rotate my brain, so I can move the mouse, grab the problem window, and move it to another monitor.

I switch the monitor back to normal, move the window back to its rightful place, and save the workspace.

New Participant
August 31, 2018

You just saved my laptop from going off the balcony. Thank you!