After Effects stuck on splash screen - no plug-ins installed

AE will not load up, it gets stuck on the splash screen both v22 & 18. I have no plug-ins installed.

Have attached the crash reports for both versions.

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New Participant

I'm having the same issue... has anyone found a fix?

New Participant

I hve the same issues running Windows 10. Have tried the CTRL+ALT+SHIFT trick but to no avail.

New Participant

i am facing the same issue.
i even tried the Command + Option + Shift Key several times and still AE is stuck on this screen.

Community Expert

Would you reset your preferences?

You hold these keys and launch After Effects.

Command + Option + Shift Key（Mac OS）

New Participant

Hello,

This worked, but I had to do it twice as the first time it still froze. Tried it one more time and it loaded.

thank you!

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