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taneenak8328981
Participant
November 1, 2019
Question

after effects warning unable to import file

  • November 1, 2019
  • 2 replies
  • 1875 views

I can not to open my AE project file. help me please?

This topic has been closed for replies.

2 replies

Participant
December 5, 2022

Hi I am experience the same problem but I can not import in an existing or new file any kind of file. When I choose the file and click open it doesn't close the window. Iam using the last version of After Effect in a mac. I will appreciate if you could give me any suggestion of what the problema might be. Thanks

nishu_kush
Community Manager
Community Manager
December 6, 2022

Hi laurel17,

 

Sorry for your issue.

Do you get the same error? Is it happening only with After Effects or with the media files as well? What are your system specifications (CPU, GPU, RAM, OS version)?

Let us know, we're here to help.

 

Thanks,

Nishu

Roland Kahlenberg
Legend
November 1, 2019

A few users have been able to open such AEPs by starting off with a blank AEP and then IMPORTING this AEP. See if this helps.

Very Advanced After Effects Training | Adaptive & Responsive Toolkits | Intelligent Design Assets (IDAs) | MoGraph Design System DEV
taneenak8328981
Participant
November 1, 2019

thank you for suggestion. i am try already. but i can not open yet.

Roland Kahlenberg
Legend
November 1, 2019

Ouch!!! You'll have to look for an older version of the AEP. This sort of things happen. You'll have to make it a habit to save and increment your filename.

Very Advanced After Effects Training | Adaptive & Responsive Toolkits | Intelligent Design Assets (IDAs) | MoGraph Design System DEV