After effects won't play any sound. (even render done sound)

[FELIPE235081629bql]

After effects just stopd making any soud at all. I tryed evething, preview sound its on, tryed diferent audio outputs (headphone and sound monitors). 

I even reinstalled after effects

The sound works fine in premiere and all other aplications 

Anyone has any Idea what might be? 

thanks

[DaciaSaenz]

Hi @FELIPE235081629bql, 

That's frustrating! Can you please help me with a few details? 

• What version of AE are you on? 
• What are your system specs and OS version?
• Have you checked your Audio Preferences and make sure that the correct audio hardware is selected? 
• Can you share the file with us so we can try on our end? 
• Does a different type of file work?

let's try to get you groovin' again!

Thanks,

[nishu_kush]

If you're on Windows, don't forget to check Volume Mixer in Windows sound settings.

Let us know how it goes. Moving this thread from Bugs to Discussions for troubleshooting.

Thanks,
Nishu

[FELIPE235081629bql]

• I'm in version 24.5 
• Windows 10 Pro, AMD Ryzen 7 5700X 8-Core Processor, 32gb ram, nvidia rtx 3060
• yes i did 
• It happen's in all files. I tryed on my macbook and it worked fine
• No it doesn't
  
  I tryed to instal an older version of after effects, 23.0 to be precise, an the audio played ok. I used it to work on a project but that's not sustaineble becouse I have a bunch of other projects that I lose acsess to becouse of the downgrade. 
  
  

[FELIPE235081629bql]

Nome do dispositivo DESKTOP-RL690Q6
Processador AMD Ryzen 7 5700X 8-Core Processor 3.40 GHz
RAM instalada 32,0 GB
ID do dispositivo 9480E3E5-799A-4EF8-9D35-AB8B13DB55F3
ID do Produto 00331-10000-00001-AA649
Tipo de sistema Sistema operacional de 64 bits, processador baseado em x64
Caneta e toque Suporte para caneta