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Participant
April 19, 2023
Question

Can I attach an .AI file with an issue to this forum?

  • April 19, 2023
  • 1 reply
  • 695 views

I am trying to upload an .AI file but get the followng error:

 

Correct the highlighted errors and try again.

  • The attachment's drawing.ai content type (application/postscript) does not match its file extension and has been removed.

 

Is this a limitation?

 

Thanks

This topic has been closed for replies.

1 reply

nishu_kush
Community Manager
Community Manager
April 19, 2023

Hi chribonn_,

 

Thanks for writing in.

You can upload the Ai or any other file type by clicking the "browse" below the text box. Or you can simply drag and drop your file.

Hope it helps.

 

Thanks,

Nishu

chribonn_Author
Participant
April 19, 2023
Hello,

I did that but got the error. Others can try it by uploading the file I
linked to in onedrive.

Thanks,
Alan
nishu_kush
Community Manager
Community Manager
April 20, 2023

Feel free to share the download link. Also, is there anything else you need help with?

 

Thanks,

Nishu