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M
MCB Design
Participant
December 13, 2019
Question

Catalina After Effects 2020 / Media Encoder 2020 Not Exporting

  • December 13, 2019
  • 2 replies
  • 1099 views

I recently updated my computer Mac OS Catalina 10.15.2 and my After Effects 2020 and Media Encoder 2020  apps do not work when I try to export my files. It does not work when i do Export > Add to Media Encoder Render Queue and also Export > Add to Render Queue. I get ""Adobe Media Encoder has encountered an unexpected error and cannot continue." when I do the Adobe Media Encoder render queue option.  It's a 20 second video/animation. It worked fine before I updated to Catalina so I'm not too sure why it's doing this. I read a bunch of forums and tried to solve the issue but nothing is working. Is there a way to uninstall catalina or fix these apps? 

 

My computer specs:

Mac Pro (Late 2013)

Processor: 3.5GHz 6-core intel xeon 5

Memory: 16gb 1886 MHz DDR3

Startup Disk Mac HD

Graphics: AMD FirePro D500 3 GB

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    2 replies

    saml47109460
    saml47109460
    Participant
    June 20, 2020

    I am also having the same problem as you, I was exporting a 20 second long video, and the render queue in after effect just keep making the sheep noise, AME just keep failing, and I've been stuck in this situation for a few months and I still can't find the solution to this.

     

    Spec:

    MacBook pro 2019
    Processor: 2.3 GHz 8-Core Intel Core i9
    Memory: 16GB 2400 MHz DDR4
    Graphics: Radeon Pro 560X 4 GB
    Intel UHD Graphics 630 1536 MB

    Shivangi_Gupta
    Community Manager
    Shivangi_GuptaCommunity Manager
    Community Manager
    December 28, 2019

    Hi there,
     
    Thanks for the detailed post. I understand that you are having trouble while exporting an After Effects project from Media Encoder. What happens when you import the .aep file directly inside AME?
    Looking forward to the response.
     
    Thanks,
    Shivangi

    M
    MCB DesignAuthor
    Participant
    January 2, 2020

    Hi, I tried that, and it failed as well. it crashes and freezes so i have to restart the application. 

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