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CEP folder deletes itself

New Here ,
Sep 23, 2019 Sep 23, 2019

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Whenever i create a CEP folder in C:\Program Files (x86)\Common Files\Adobe file directory, because for some reason i didn't have it when installed AE, it gets deleted after like day i create it. I use After Effects 2017 CC.

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Adobe Community Professional ,
Sep 23, 2019 Sep 23, 2019

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Why are you creating a CEP folder in the first place?

Why are you using that old version of AE? 

Knowing what you're actually tring to do might help us find a better answer for you.

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New Here ,
Sep 23, 2019 Sep 23, 2019

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I tried to make a CEP folder because it should've appear naturally when AE gets installed. I needed that folder to add an extension to AE and i use an old version because most likely my laptop will give me bunch of errors if i try to update it, so i stick to CC 2017.

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Adobe Community Professional ,
Sep 23, 2019 Sep 23, 2019

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What version of Windows are you using?

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New Here ,
Sep 23, 2019 Sep 23, 2019

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Windows 10 Home

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Adobe Community Professional ,
Sep 23, 2019 Sep 23, 2019

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Which version of Windows 10 Home? Microsoft has released a number of updates and it matters which one you're running. To find out which version of Windows your device is running, press the Windows logo key + R, type winver in the Open box, and then select OK

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New Here ,
Sep 24, 2019 Sep 24, 2019

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It shows version 1803 (OS Build 17134.1006)

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Adobe Community Professional ,
Sep 24, 2019 Sep 24, 2019

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Then you should be able to install newer versions of After Effects - especially if you have 16 GB of RAM or more. If you only have 8 GB of RAM, you can still install CC 2018. Reminder: you can install newer versions of AE without messing with your older version. They live alongside each other with no issues.

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New Here ,
Sep 24, 2019 Sep 24, 2019

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Yes! It seems to work fine now, thanks for helping!

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New Here ,
Aug 15, 2021 Aug 15, 2021

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Can u help me too? cuz i was AE CC 2018 but i have the same problem, it won't appear naturally when AE gets installed.? cuz i also need the CEP for my Flow Extension... Can u help me??

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New Here ,
Sep 24, 2019 Sep 24, 2019

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Try to clean install the application using Adobe Cleaner tool https://helpx.adobe.com/in/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

After this install the Adobe Application Manager https://helpx.adobe.com/in/creative-suite/kb/aam-troubleshoot-download-install.html

Then try to install the latest version of After Effects in your computer through Creative Cloud app.

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