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Known Participant
February 20, 2020
Answered

CIDFont, CMap and Font Folder

  • February 20, 2020
  • 18 replies
  • 18253 views

I have updated AE to 17.0.3 today and now when I open a project it creates 3 Folders CIDFont, CMap and Font each containing a .lst file. Do these have a purpose?

When I open a project within AE these folders will not be created.

 

Is there an option to not create these folders, like it was until today?

Correct answer Rameez_Khan

Hi all,

 

This issue has been fixed in After Effects 17.0.6. Please update your app and let us know if it doesn't resolve your issue.

For details, visit the fixed issues page.

 

Thanks,

Rameez

18 replies

Rameez_Khan
Rameez_KhanCorrect answer
Braniac
April 14, 2020

Hi all,

 

This issue has been fixed in After Effects 17.0.6. Please update your app and let us know if it doesn't resolve your issue.

For details, visit the fixed issues page.

 

Thanks,

Rameez

Known Participant
April 14, 2020

Hi,

 

I don't use After Effects, I use InDesign and Photoshop (all actual versions), and I still have the same problem!

 

Cheers

Nico

PacoD
Known Participant
March 12, 2020

Hi. Today is Thursday March 12, 2020, and the issue you presented has not been corrected yet. I work with PsCC and AiCC extensively and these random folders—CIDFont; CMap; Font—keep appearing on my desktop. I delete them. They show up. Repeat. Over. And. Over.

There have been updates to PsCC and AiCC since your post of February 20, 2020, but it appears that this glitch has not been corrected.

brunopardo
New Participant
March 19, 2020

March 19 and still not fixed. No comments.

Inspiring
March 12, 2020

Given that other apps are experiencing the same thing it seems likely that this was an implementation of something new or updated across multiple apps, rather than from just one team. We never know how complicated an issue is or what gets prioritized; but think of your mobile apps, how many updates do you get a week for those? Sometimes I'll see two updates in the same week for an app (but of course those are much smaller than these Adobe apps), so bugs and mistakes happen all the time, that's just a fact of developement and releasing on a rapid scale. In the grand scheme of things this is an annoying issue, but it's not harmful, and the teams are now aware of it.

Inspiring
March 11, 2020

After Effects isn't the only one having this problem, but it's possible that your MOGRTs are using Dynamic Link (maybe they have third-party plug-ins or something else that requires After Effects to be installed, rather than being all native elements that can render directly in Premiere?) so this isn't that surprising.

Martin_Ritter
Braniac
March 12, 2020

I wonder how this passed QA, since the misfunction is so obviously.

New Participant
March 11, 2020

I didn't even open after effects to get these folders to create. I used an essential graphic from my CC library in premiere that contained text.

 

Using Premiere Pro 14.0.3 and After Effects 17.0.4

 

Edit: Deleting the folders after closing Premiere then reopening the project will recreate them.

Rameez_Khan
Braniac
March 11, 2020

Hi all,

 

We're aware of this issue and are working on it. Meanwhile, check out the workaround here: https://helpx.adobe.com/in/after-effects/kb/known-issues-after-effects.html

 

Thanks,

Rameez

brantleyr548590
New Participant
March 11, 2020

Same issue here

 

Martin_Ritter
Braniac
March 6, 2020

17.0.4. on Windows 10 Pro 1909 those three folders are still created  a lot. 

 

*Martin

Known Participant
March 5, 2020

I also have the problem that the folders appear from time to time. I have updated the latest software versions.

Zebra Jamie
Known Participant
March 4, 2020

I am also having this problem--and I checked on updates 5 minutes before posting this and am currently completely up to date on all my CC programs.