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A
Anonymous
July 22, 2021
Question

Cineware server suite failed to acquire renderer port and path. (5027 :: 12)

  • July 22, 2021
  • 4 replies
  • 9204 views

Hi Folks: AE crashes every time I try to convert to Cinema 4d, as evidenced on the two PNGs attached below. Anyone know what is going on?

 

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4 replies

thomask71915427
thomask71915427
Participant
January 9, 2022

Go to Composition > Composition Settings > 3D Renderer 

Pick Cinema 4D and go to "Choose Installation".

You see two paths now. In your case you should see "Installation not found" or something similar in the last folder for one or both paths. This will be fixed once you re-install Cinema 4D. You don't need to change the paths manually.

    R
    robby34951960u0c3
    Participant
    January 22, 2024

    Go to Composition>Compostion setting >3D render 

    Then pick cinema 4d> Option>choose installation

    You see two paths now. In your case you should see "Installation not found" or something similar in the last folder for one or both paths

    After that I just click

    Browse> then selected  Cinema 4D.exe  from installed location of Cinema 4D from Programe Files in both option. 

    This works for me. 

      Y
      You5C80
      Participant
      October 23, 2021

      Okay, I got the exact same problem with you. And I fix it by downloading a normal version of CIMEMA 4D from Mexon website. You don't need to get a license to activate the full version of CIMEMA 4D, just downloading this on your computer should fix all the problem in After Effect. That works for me at least. I don't know why we have this glitch but I guess my computer may not allow me to download the After Effect Cinema 4D Lite plug in with the software.

      kyleflora
      kyleflora
      Participant
      July 18, 2023

      Can you explain and link downloading the normal version of cinema 4d please?

      nishu_kush
      Community Manager
      nishu_kushCommunity Manager
      Community Manager
      July 26, 2021

      Thanks for trying that, AnimatorAddict.

      Could you share a screen recording or steps so that we can try to reproduce the issue at our end?

      Looking forward to your response.

       

      Thanks,

      Nishu

      A
      Anonymous
      July 26, 2021

      Thanks Nishu, but I am so frustated with AE that I will be happy continuing my animations through Adobe Animate, which has never failed me. I will, however, keep my mind open to any future AE fixes/downloads.

      nishu_kush
      Community Manager
      nishu_kushCommunity Manager
      Community Manager
      July 22, 2021

      Hi AnimatorAddict,

       

      Sorry for your issue. We'd need more details to troubleshoot the issue properly:

      • What do you mean by "convert to Cinema 4d"? Does it happen when you try to apply the CINEWARE effect to a layer?
      • What's the exact version of After Effects you're using?
      • What are your system specifications (CPU, GPU, RAM, OS)?

      Let us know, we're here to help.

       

      Thanks,

      Nishu

      A
      Anonymous
      July 22, 2021
      Thanks for responding, Nishu. I am using the latest download of AE (as of yesterday, July 21), on the Mac Laptop Pro, Big Sur 11.5 with 16GB of memory. And it does occur when I try to apply the Cineware effect to a layer, but it also occurs when I am in a tutorial and attempt to open a composition that includes 4d or 3d.

      Harmon Larry Jones
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