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Composition panel preview is white in After Effect on Win 11

Community Beginner ,
Oct 10, 2022 Oct 10, 2022

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Even i update the newest version of Win/Driver/Adobe After Effect (11/10/2022) , it's still freezing with White Composition, Please help. 

CPU: i7-10th

GPU: RTX 2070 Super

Screenshot 2022-10-11 102059.png

 

Title edited by Mod.

TOPICS
Freeze or hang , User interface or workspaces

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LEGEND ,
Oct 10, 2022 Oct 10, 2022

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Have you trashed the preferences? If not that would be the first thing to try. Also consider reinstalling AE with escalated user privileges. Outside that of course the boring answer is to spend some more time with your system configuration. Check the Event Viewer and Device Manager, perhaps they reveal something.

 

Mylenium

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Adobe Employee ,
Oct 11, 2022 Oct 11, 2022

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Hi Stephen,

 

Sorry for your issue.

As Mylenium said, try resetting the preferences. If it doesn't help, try switching to "Mercury Software Only" and updating your GPU driver if it's not already.

Let us know how it goes.

 

Thanks,

Nishu

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