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Flávio0D44
Participant
July 14, 2021
Resuelto

Ctrl + Shift + D no longer works

  • July 14, 2021
  • 3 respuestas
  • 11855 visualizaciones

Since version 17 of After Effects, this shortcut no longer works... A very annoying problem for a super useful shortcut. Is version 17 have an anniversary?
The shortcut setup is correct, if I click the 3 keyboards the After Keyboard shows me that it should work on shortcut preferences. But not works.
I updated to version 18.2.1 right now and the problem continues. 

By the way, the keyboard shortcuts panel only shows me the correct function of the keys if I don't click ctrl first then shift or D. If I click ctrl first, it doesn't recognize either the shortcut. In the timeline it doesn't matter, it doesn't work anyway as you can see in the gif attached.

    Mejor respuesta de jasminet88

    did you solve it? I'm having the same problem but I don't have Camtasia or Snagit. I don't know what app could be "stealing" the split shortcut since nothing happens when I hit it. 


    unfortunately no, I ended up just having to uninstall snagit and the problem went away which is crazy lol thankfully camtasia seems to be playing nice for now so I still have that one, but yeah nothing else worked. I would say if you dont have cam or snagit, see if there is any other third-party editing software you might not be thinking of, and try uninstalling if you can to see if that fixes it. it should be tied to some kind of editing/screenshoting software if its the same problem we all seem to be having

    3 respuestas

    T
    The Original Dez
    Participant
    August 16, 2022

    I am having this issue now! In 2022! Anyone come across a fix?
    Win 10

    AE 22.5.0 (build 53)
    GTX 1080TI x2
    64GB RAM

    All the updates and stuff

      NoLens
      NoLens
      Known Participant
      October 31, 2022

      For me, an app I had installed was "stealing" the ctrl + Shift + D and Premiere wasn't getting it.  I closed the app ("Snagit"), which kind of hangs out in the backround, and Premiere functionality was restored. 

        Randune23
        Randune23
        Inspiring
        November 19, 2022

        I don't have snag it but I think Camtasia uses Ctrl + D for a shortcut.  So how do I fix this?  I really want to start using the "add the default video transition" but it won't work.

         

         

         

        Randy

        C
        cre8vimp
        Legend
        July 14, 2021

        The shortcut works for me as well, as designed.

         

        I wonder, what language is your app set to use? And what keyboard layout do you use? I've heard of others that have issues like this when switching the app to another language. If you switch to or from English, does it fix anything? Also, are you using a North American keyboard or another?

        ShiveringCactus
        Community Expert
        ShiveringCactusCommunity Expert
        Community Expert
        July 14, 2021

        That's a really odd error you're having.  CTRL + SHIFT + D works for me in any combination.  I'm also running 18.2.1

         

        Have you tried assigning that function to another set of keystrokes, seeing if that works, then resetting it to the original? Has it happened with mutiple layers or is it just in this comp?

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