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Draft 3D: Not Available (inadequate VRAM or graphics driver)

New Here ,
Nov 07, 2023 Nov 07, 2023

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Does anyone have the same problem?  :downwards_button:

 
problem 1.jpg

I used to be able to use 3D models (a month ago) but now the draft 3D is deactivate :downwards_button:

 
problem 2.jpg

 

My laptop (a Lenovo) has :downwards_button:

 

problem 3.jpg

problem 4.jpg

Just to be clear, I was able to use 3D models a few months ago, without problems but now I can't.
Do I have the wrong settings? is my computer too weak? What could be the problem?

Thanks!

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Error or problem , FAQ , How to

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Adobe Employee ,
Nov 07, 2023 Nov 07, 2023

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Hi default0jymub9t47ha,

 

Welcome to the community.

Do you have a dedicated GPU installed on your computer? If so, please check the drivers.

You should be able to turn the layers in 3D even if there is no dedicated GPU detected (performance would not be great). If you're trying to import 3D models (.obj or .glb) you'd need to have at least 4GB of dedicated VRAM and After Effects beta version installed.

Let us know if there are any other questions.

 

Thanks,

Nishu

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