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A
AlexWavy
New Participant
June 24, 2020
Question

Element 3D objects are black and the color cant be changed. Please help!!

  • June 24, 2020
  • 3 replies
  • 9288 views

I got a Intel HD Graphics 530 card but Elements 3D from video copilot is working fine.

Only problem is that texts or objects i put into Elements are black and the color cant be changed by adding a style to it.

 

I dont know what to do at this point so any help will be appreciated!

3 replies

ToolfarmJP
ToolfarmJP
Community Expert
July 7, 2022

The cache file of Element 3D is the directory below. You delete *_cache.

 

C:\ProgramData\VideoCopilot\

    R
    Rose5E79
    New Participant
    July 6, 2022

    something that helped me was enabling disable environment in reflect mode im not sure if it is a permanent fix tho 

      T
      tsukoyomiedits1234
      New Participant
      June 20, 2023

      yep that works but it stopped working for me today

      i was using it for 4 months with intel UHD graphics

      please provide a solution

      Mylenium
      Mylenium
      Brainiac
      June 24, 2020

      How have you even determined that E3D "is working fine", when one of its most crucial parts isn't? Does it render any of the sample content from the library or what specifically lead you to this conclusion? that aside, yes, chances are your system is simply not up to the task. E3D never has specifically supported intel graphics to begin with, as according to the man A.K. himself the trouble isn't worth it. You may be out of luck if fiddling with the driver doesn't fix it.

       

      Mylenium

      H
      Hamdi5E31
      New Participant
      March 11, 2021

      Hi, so am having similar problem, kind of, i can't apply any materials to my objects. I have nvidia graphics. Any fix for this issue? Thanks in advance.

      M
      Mubashir37299720b431
      New Participant
      June 13, 2024

      Hey! I was experiencing the same problem with my project as well, I purged my cache and boom! The textures were back.

       


      How to clear cache od E3D?

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