Skip to main content
M
microphil47
Participating Frequently
June 3, 2018
Question

Error new version of after effects

  • June 3, 2018
  • 6 replies
  • 1892 views

Hello

I have this problem with the new version of after effects

1 ) After effects error : plug-in "Tool Palette.aex" could not be loaded (182) (48::46)

2 ) After effects error : plug-in "Anywhere2.aex" could not be loaded (182) (48::46)

3 ) After effects can't continue : The tool palette couldn't be loaded. You will need to reinstall

4 ) After effects error : string memory leak (83::2)

5 ) After effects can't continue : unexpected failure during application startup

Can anyone Help

    This topic has been closed for replies.

    6 replies

    sr.hk.videoeditv58777196
    sr.hk.videoeditv58777196
    New Participant
    June 3, 2019

    My windows version is windows 7, when I download latest After Effects version , then I got a same problem on my computer. Now, I installed a old After Effects Version on my windows 7 system, the problem was fixed.

    T
    techsupportrich
    New Participant
    August 10, 2018

    nVidia just released the first new driver update since this problem started, so I tried reinstalling 15.1.2. It still crashes in exactly the same way. Rolling back to 15.0.

    B
    Byron Cortez
    Community Expert
    July 18, 2018

    Try updating your After Effects, just now there is a new version.

    Byron.
    T
    techsupportrich
    New Participant
    July 18, 2018

    I have exactly the same problem. I tried the previous suggestion, and it didn't work. I've tried different versions of nVidia's graphics drivers, but the only thing that worked was installing version 15.0 of After Effects. No version after that runs without giving me the same errors you mention here.

    For reference I'm running a GTX1080, and AMD Ryzen 2700X.

    B
    Byron Cortez
    Community Expert
    July 18, 2018

    Try updating your After Effects, just now there is a new version.

    Byron.
    T
    techsupportrich
    New Participant
    July 18, 2018

    I just tried it. It hasn't fixed the problem. Rolling back to 15.0.

    ErnestoM
    ErnestoM
    New Participant
    July 5, 2018

    Hello. I had this exact same error come up today. I reinstalled After Effects and that didn't fix it, I installed an earlier version and that didn't help either. I tried byroncortezh's suggestion and that didn't work at all for me either (although I assumed "Cmd" in Windows is the Windows key, which could be the wrong translation -there's no "Cmd" key in Windows).

    Any luck finding a fix for this, microphil47​? Thanks.

    B
    Byron Cortez
    Community Expert
    June 3, 2018

    Try this when you clic in app icon to open it, immediately press Ctrl + Shft + Cmd (in Mac) or Ctrl + Shft + Cmd (in Windows) to delete default preferences, then clic OK.

    If this do not have the best results you have to uninstall and then reinstall the Ae application.

    Regards!

    Byron.
      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices