Error opening File
- September 4, 2021
- 1 reply
- 1223 views
Hello Adobe,
Since several months I work in a AE-file. I have imported multiple AI-files to it. Yesterday (as I usally do) I was creating a new AI-file (an 'garage toolbox') and I imported it into the an other AI file, "background of the garage". This last file was already imported into my AE file. Normally when I change the AI file afterwards, it automatically changes as well in the AE-file. While changing the AI-file, the AE file was opened on the computer as well.
When I wanted to check if the changes were already in AE, I got an error. There was no code given for the error. Only the message AE couldnt read the file anymore.
I restarted AE again, and it happened again.
So I tried a different file, that one did open.
I restarted the computer, opened the error-file again, and it couldnt open.
I tried to give the file a different name. Did not work. All other AE files do work.
I have also tried to open the composition in a new composition (doenst work), and to open is through Media Encoder (and to render it). Also no succes. Media Encoder stops working while trying to render this file.
I have send the automatical error-report (my emailadres included), and I HOPE Adobe can help me with it. If not, I have lost this file which was sooooo much work!! And I have a deadline in 3 weeks it should be completed. Can anybody help me with it? I have the latest version of AE/AI installed on my computer etc.
Thank you!! (fingers crossed for me)
Petra van Es
(The Netherlands)
