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N
Nate Hughes Media
New Participant
April 13, 2021
Question

Exporting via Media Encoder only shows up as solid green

  • April 13, 2021
  • 2 replies
  • 1483 views

So I have imported some footage into after effects that's 1080p but when I try to export via media encoder that same footage which is fine inside of the software only shows up as solid green. I am using the latest version of AE. How would I fix this? I used to do a work around by exporting it as a premiere file and export the video from there but this current project uses effects that premiere does not have. 

 

 

NOTE:

Title edited by moderator to reflect the actual issue

This topic has been closed for replies.

2 replies

Rameez_Khan
Rameez_Khan
Brainiac
April 13, 2021

Hi TwoFurz5C7D,

 

Did you update to After Effects 18.1 and Media Encoder 15.1 that was released a few hours ago? We have fixed a similar issue in this release of After Effects and Media Encoder.

 

Let us know.

Rameez

N
Nate Hughes MediaAuthor
New Participant
April 13, 2021

I do and it is still a problem

Rameez_Khan
Rameez_Khan
Brainiac
April 14, 2021

Does this problem occur with H.264 files only? Which format are you exporting to?

Mylenium
Mylenium
Brainiac
April 13, 2021

Update your system's graphics driver and check your hardware acceleration settings.

 

Mylenium

    N
    Nate Hughes MediaAuthor
    New Participant
    April 13, 2021

    my driver is up to date and what about the acceleration settings like what does it need to be?

    Rameez_Khan
    Rameez_Khan
    Brainiac
    April 14, 2021

    In Media Encoder, change the Renderer to "Mercury Playback Engine Software Only" and see if that makes a difference.

     

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