FAQ: How to fix the "Invalid menu operation" error in After Effects

Adobe Employee ,
Aug 19, 2022 Aug 19, 2022

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When do I get the "After Effects warning: Invalid menu operation" error?

  • It often happens when you click on one of the dropdown menus at the top or right-click the composition or footage.
  • It might happen when opening a project file.
  • Also, you might see this when applying an effect.

Invalid manu operation error screenshot.png

What causes this error to come up?

This error is caused due to the following reasons:

  • If your computer is connected to a VPN.
  • If your firewall is blocking After Effects from connecting to the internet.
  • If your project contains more than 1168 copies of the same item.

 

Solutions:

Our community recommends the following solutions:

  • Reset After Effects preferences.
  • Disconnect the VPN.
  • If your firewall is blocking After Effects from connecting to the internet, change your firewall settings.

 

NOTE: If your computer is connected to a public network for the internet and a private LAN with a DNS Server for file storage (for example Avid storage), make sure you are using After Effects 22.1.1 or later.

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