Getting EXCEPTION_ACCESS_VIOLATION all the time in 2019
It first started with just premier and even today i can't even use let alone open Premier so i have to use 2018 . The issue there has to do with the essential sound files. But now as i'm using 2019 more and more in the other apps i'm getting tons of access violations. But only in 2019. Is anyone else getting tons of crashing in 2019?? I'm now starting to get it in After Effects and a lot has the reference essential sound and other violation s don't. Here is the latest:
<crash exception="EXCEPTION_ACCESS_VIOLATION" exceptionCode="0xc0000005" instruction="0x0000022037C879C0">
<backtrace crashedThread="0">
<thread index="0">
<stackStatement index="0" address="0x0000022037C879C0" symbolname="unknown"/>
<stackStatement index="1" address="0x0000022037C87DCB" symbolname="unknown"/>
<stackStatement index="2" address="0x000000AFB19FC220" symbolname="unknown"/>
<stackStatement index="3" address="0x00007FFAA7C3A8B5" symbolname="unknown"/>
</thread>
</backtrace>
<registerSet>
<register name="RAX" value="0x00000000000007B8"/>
<register name="RBX" value="0x000002202620C030"/>
<register name="RCX" value="0x0000000000000101"/>
<register name="RDX" value="0x0000022053DFFDC8"/>
<register name="RSI" value="0x0000022037E42C18"/>
<register name="RDI" value="0x00000000000001EF"/>
<register name="RSP" value="0x000000AFB19FC068"/>
<register name="RBP" value="0x00000000000001EF"/>
<register name="RIP" value="0x0000022037C879C0"/>
<register name="EFL" value="0x0000000000010203"/>
<register name="LastExceptionToRip" value="0x0000000000000000"/>
<register name="LastExceptionFromRip" value="0x0000000000000000"/>
</registerSet>
Don't tell me to update my video card drivers or remove my plugins. I'v already done that and again this only occurs in 2019. My 2018 version all run fine. here is what i have done:
Note most errors are when under load in Adobe and using 3D. But i have had it with just doing other normal tasks as well.
1. Updated all drivers including the fresh install of NVIDIA drivers. I even used an older more solid build and still issues.
2. I have done a fresh install of all Adobe products. This includes using the remove tool
3. My computer runs fine including all my other 3d apps and high-end workload apps.
4. The workaround to create a local user and build a new profile and use that works where i can at least open up Premier and have less crashing but that is not an option plus i just had it crash again under the admin local profile so looks like it's not a real solution anyway.
5. memory is good
6. A lot of the errors make photoshop or after effects just disappear
7. But then again most are caught and I send in the crash dump.
8. 2019 is very buggy and crash p[rone and is basically worthless to me.
9. 2018 had holes where 2019 was supposed to fill but now that's gone.
10. Am i to suspect under any load Adobe can crash at any time?
anyway here is my system was taken from the photoshop sys info:
Operating System: Windows 10 64-bit
Version: 10 or greater 10.0.18282.1000
System architecture: Intel CPU Family:6, Model:5, Stepping:4 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 8
Logical processor count: 16
Processor speed: 3600 MHz
Built-in memory: 65229 MB
Free memory: 51038 MB
Memory available to Photoshop: 60045 MB
Memory used by Photoshop: 85 %
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Enabled.
Image tile size: 1024K
Image cache levels: 6
Font Preview: Medium
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=1440, right=3440
Display: 2
Display Bounds: top=-2160, left=1559, bottom=0, right=5399
Display: 3
Display Bounds: top=0, left=3440, bottom=1440, right=6880
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=1
NumNativeGPUs=0
glgpu[0].GLVersion="4.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=11264
glgpu[0].GLName="NVIDIA GeForce GTX 1080 Ti"
glgpu[0].GLVendor="NVIDIA Corporation"
glgpu[0].GLVendorID=4318
glgpu[0].GLDriverVersion="25.21.14.1694"
glgpu[0].GLRectTextureSize=32768
glgpu[0].GLRenderer="GeForce GTX 1080 Ti/PCIe/SSE2"
glgpu[0].GLRendererID=6918
glgpu[0].HasGLNPOTSupport=1
glgpu[0].GLDriver="C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_6992f55a2cc4b209\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_6992f55a2cc4b209\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_6992f55a2cc4b209\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_6992f55a2cc4b209\nvldumdx.dll"
glgpu[0].GLDriverDate="20181112000000.000000-000"
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.60 NVIDIA"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[65536]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="1.2"
clgpu[0].CLDeviceVersion="1.2 CUDA"
clgpu[0].IsIntegratedCLGPU=0
clgpu[0].CLMemoryMB=11264
clgpu[0].CLName="GeForce GTX 1080 Ti"
clgpu[0].CLVendor="NVIDIA Corporation"
clgpu[0].CLVendorID=4318
clgpu[0].CLDriverVersion="416.94"
clgpu[0].CLBandwidth=4.01261e+11
clgpu[0].CLCompute=4598.12
I'v also tried a P4000 Quadro but again none of my other apps have issues only 2019.
