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elliottc47292463
elliottc47292463
Participant
November 8, 2019
Answered

Go To Layer In/Out shortcut keys (I/O) not working for me

  • November 8, 2019
  • 11 replies
  • 12854 views

Hello!

I just got a new MacBook the other day and installed what looks to be the newest edition of After Effects (2020).

 

I've noticed something strange - typically, I've been able to hit "I" to move to the in point of the layer, and "O" to move to the out point - pretty standard AE stuff.

 

But for some reason now, I'm not able to do this.

 

I checked the Keyboard Shortcuts and they seem to be assigned properly. I tried even alternate shortcuts and they don't seem to work.

 

And, no, this isn't an issue with my new computer - I've been typing I's and O's without incident in this very post (look: IOIOIOIIOIOIOOOIOIOIOIIO. See? Perfect!).

 

Has anyone else noticed this kind of bug? Is there anything I can try to do to work around it, other than just manually moving to that point in the timeline, which is a total drag?

 

Let me know!

    This topic has been closed for replies.
    Correct answer Rameez_Khan

    Hi all, 

     

    This bug has been fixed in After Effects 17.0.1.

    If you're still running into it for some reason, please let me know.

     

    Thanks,

    Rameez

    11 replies

    T
    tulshyan_praneet
    Participant
    May 29, 2020

    my creative cloud app isn't showing any update for after effects. current version is 17.0.0. i'm using mac os catalina 10.15 beta. facing the same issue with 'i' and 'o' keys. in edit > keyboard shortcuts, they are assigned properly as 'go to layer in point' and out point.

    Rameez_Khan
    Rameez_Khan
    Legend
    June 16, 2020

    Hi tulshyan_praneet,

     

    In your Creative Cloud app, choose Help > Check for Updates. That should refresh the updates on your machine.

     

    Let us know if that helps.

    Rameez

    Rameez_Khan
    Rameez_KhanCorrect answer
    Legend
    December 11, 2019

    Hi all, 

     

    This bug has been fixed in After Effects 17.0.1.

    If you're still running into it for some reason, please let me know.

     

    Thanks,

    Rameez

      M
      Mathiou.D
      Participant
      June 17, 2020

      Thanks for the tips usefull !

      L
      laszlos17736228
      Participant
      December 11, 2019

      Working fine, big thanks!

      D
      Dave_BSM
      Participating Frequently
      November 25, 2019

      I have the exact same problem - Started after the 2020 update.

      I have just spent 45 minutes on a useless support chat with Adobe - they are clueless.

      I am running Windows 10, have tried resetting all shortcuts, changing Layer in and out to other keys with no luck. All other timeline panel shortcuts are working - it's just layer in and out - EXTREMELY frustrating.

       

      *EDIT* - Just followed Rolands suggestion and it worked perfectly - YAY, thank you!

        Roland Kahlenberg
        Roland Kahlenberg
        Legend
        November 16, 2019

        Until a fix comes a long, those who are keen to solve the issue with manually hacking the Keyboard Shortcuts Text File can follow the procedure below.


        1) In AE, go to the Keyboard Shortcuts Visualizer (KSV)

        2) Take note of the name of the Shortcuts Text File that is currently active/loaded/used in the KSV

        3) Open AE's Prefs Dialog, in the General Section, and click on the Reveal Preferences in Explorer/Finder

        4) Quit AE

        5) Go to your Preferences Folder which was revealed in Step 3, above.

        6) Look for a folder named aeks - short for After Effects Keyboard Shortcuts

        7) The aeks folder contains all the Keyboard Shortcits you have created as well as the default shortcuts text file.

         

        Use Notepad/TextEdit to open the Keyboard Shortcuts Text File that you noted in Step 2, above.

        9) In the Keyboard Shortcuts Text File, search for, CCompTime

        10) CCompTime is a section of the Keyboard Shortcuts Text File that contains the shortcuts for I and O

        11) Look at the PNG below and insert/edit the lines pertaining to the I and O shortcuts exactly as they appear in the PNG

        12) Save the Keyboard Shortcuts File and start AE.

        13) Check to see that the I and O keys function as expected.


        http://www.broadcastGEMs.com/mediastreamer/aeks_In_Out_KeysSection.PNG

        Very Advanced After Effects Training | Adaptive & Responsive Toolkits | Intelligent Design Assets (IDAs) | MoGraph Design System DEV
          D
          Dave_BSM
          Participating Frequently
          November 26, 2019

          Thank you Roland!! This worked perfectly, much appreciated 🙂

            J
            Judge0
            Inspiring
            November 15, 2019

            WHAT THE F**&@??

            This most basic shortcut is not working!

            Adobe???

              R
              Community Expert
              Rick GerardCommunity Expert
              Community Expert
              November 16, 2019

              All shortcuts are working for me. OS and system details would help narrow down the bug.

              D
              danni_r7
              Inspiring
              November 16, 2019

              As far as I see, it happens on both Mac and Windows.. could importing previous settings / preferences when installing have anything to do with this? I did a clean install of AE 2020, nothing migrated from 2019, and I and O shortcuts do not work (they are assigned properly, but don't work). Using Win 10 latest update (1909) and AE 2020.

              D
              danni_r7
              Inspiring
              November 14, 2019

              I'm having the same problem, I and O shortcuts for going to layer in and out points are not working. AE 2020, Win 10.

              roopk26859979
              roopk26859979
              Participant
              November 12, 2019

              We are facing the same issue in all the 8 windows workstations that we daily use in our office.  I and O shortcut works fine in 2019, 2020 it's not working.

              weviestunde
              weviestunde
              Participant
              November 12, 2019

              On Win-10 and AE-2020 I and O function not working it is set up in the keyboard shortcuts editor correctly but it dos not functioning.

              G
              gbrubaker
              Participant
              November 12, 2019

              I am having this issue too.

              brandonb96942845
              brandonb96942845
              Inspiring
              November 10, 2019

              I'm having this same issue on three separate machines (one is a Mac that I use at work, two others are Windows 10 PCs that I use at home), all three with After Effects 2020. Seeing this exact issue on all three, exactly as the OP described--shortcuts are mapped properly, Timeline panel has focus, but neither "i" nor "o" does anything.

               

              (EDIT: I still have After Effects 2019 installed on the home machines, this still works fine with the exact same project files there.)

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