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New Participant
September 4, 2021
Question

help! could not create the file: the file could not be found when saving project

  • September 4, 2021
  • 1 reply
  • 2324 views

every time i try to save my project it comes up with "after effects warning: could not create the file (my file's name). the file could not be found.

any ideas on how to fix this? projects due very soon and i cant work on it because it wont let me save which is weird because it was letting me save until today 😞

ive tried clearing cache, changing R/W access and i havent moved any files around. 

1 reply

ToolfarmJP
Community Expert
September 4, 2021

C:\Program Files\Adobe\Adobe After Effects 2021\Support Files\AfterFX.exe

 

You choose this file and right-click Run as administrator. I guess something wrong with the permission of the folder.

 

 

New Participant
September 4, 2021

Thank you but I'm on a Macbook air - what would the steps for a mac be?

ToolfarmJP
Community Expert
September 4, 2021

You launch Terminal app and then type in the code below. You are asked to enter your log-in password.

 

sudo /Applications/Adobe\ After\ Effects\ 2021/Adobe\ After\ Effects\ 2021.app