how to "after effects warning: encryption metadata query for unregistered model enryption registry

Forum|Forum|2 years ago
May 7, 2023
5 replies
3700 views

when i try and rotobrush any clip this shows up and I cannot get around it by matching fram rate, or unistalling my the software or anything

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Promo225141585vcbg

Participant

I have the same problem. Then I found out why, It was because of a Roto-brush conflict. I opened a project on a different device. The solution is to open the original project on the first device, make sure to freeze all the results roto-brush first then save it. Now, you can open the project on a different device. Hope this help for everyone who has the same problem.

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Big Justin

Participant

I experienced this on After Effects version 23.4, I believe if you downgrade to a lower version you won't get this problem. I downgraded to version 22.6.4

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defaultlvyatv5p9k8uAuthor

Participating Frequently

how do you downgrade the software?

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Flávio Max

Participating Frequently

Just uninstall the new version, and install the old one... this is the "downgrade" that he is talking about.

By the way, you can also use both versions simultaneously.

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daz_daz_daz

Participant

I'm facing the same problem. I'm curious about what caused it. I've used the tool extensively in previous projects, but now I encountered this error. Surprisingly, this isn't even the first time I've used the roto tool in my current project.

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daz_daz_daz

Participant

Update: I managed to resolve this issue by utilizing CC cleaner to uninstall After Effects and subsequently reinstalling it

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Rick Gerard

Community Expert

Try this:

Trim the clip you want to Rotobrush
Precompose the trimmed clip moving all attributes to the new comp and trimming to the length of the layer
Open the now nested Pre-comp in the Layer Panel using the Menu or by right clicking
Run Rotobrush on the Pre-comp

If that does not work try this:

Select the original footage in the Project Panel
Right click or use the File menu to Interpret Footage
Make sure that the frame rate is set to a standard frame rate
Open the footage in the Footage Panel
Set in and out points using Alt/Option + [ or ]
Select the Footage in the Project Panel after you have set in and out points
Create a new composition from selected
Drop your new comp in your master comp - making sure that the frame rates match
Open the New comp in the Footage panel and apply Rotobrush

The frame rate of the Rotobrushed layer must match the frame rate of the composition. MP4 footage from mobile or amateur devices is often highly compressed and has variable frame rates. This makes it unsuitable for Rotobrush. Transcoding to a Production format often solves that problem and setting the frame rate to a standard frame rate is critical to making the footage compatible with compositing apps like After Effects.