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my adobe apps are not recognize keyboard keys correctly

New Here ,
Aug 12, 2023 Aug 12, 2023

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Hello
I have a problem with keyboard shortcuts in After Effects, Photoshop and Illustrator software.

After this problem, I tested different keyboards, different windows and even different versions of software, but my problem was not solved...

The problem is as follows:
When I press the right arrow key, the software recognizes it as shift+6(num) combination keys.

Or when I press the left arrow key, the software recognizes it as shift+4(num) combination keys.
(But the up and down arrow keys work well)

Or when I press the delete key, the software recognizes it as the combination keys shift+del(num).

Or when I use backspace to delete characters while typing, instead of deleting one character, it deletes two characters.

Thank you for helping me solve my problem.

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LEGEND ,
Aug 13, 2023 Aug 13, 2023

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Sounds like a very, very specific issue related to your system language settings. What are you using?

 

Mylenium

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New Here ,
Aug 15, 2023 Aug 15, 2023

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I set my system language to Englis (US) 

But I try several languages and it's not working

 

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