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New Participant
August 12, 2023
Question

my adobe apps are not recognize keyboard keys correctly

  • August 12, 2023
  • 1 reply
  • 297 views

Hello
I have a problem with keyboard shortcuts in After Effects, Photoshop and Illustrator software.

After this problem, I tested different keyboards, different windows and even different versions of software, but my problem was not solved...

The problem is as follows:
When I press the right arrow key, the software recognizes it as shift+6(num) combination keys.

Or when I press the left arrow key, the software recognizes it as shift+4(num) combination keys.
(But the up and down arrow keys work well)

Or when I press the delete key, the software recognizes it as the combination keys shift+del(num).

Or when I use backspace to delete characters while typing, instead of deleting one character, it deletes two characters.

Thank you for helping me solve my problem.

This topic has been closed for replies.

1 reply

Mylenium
Legend
August 13, 2023

Sounds like a very, very specific issue related to your system language settings. What are you using?

 

Mylenium

New Participant
August 15, 2023

I set my system language to Englis (US) 

But I try several languages and it's not working