Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

my adobe apps are not recognize keyboard keys correctly

New Here ,
Aug 12, 2023 Aug 12, 2023

Hello
I have a problem with keyboard shortcuts in After Effects, Photoshop and Illustrator software.

After this problem, I tested different keyboards, different windows and even different versions of software, but my problem was not solved...

The problem is as follows:
When I press the right arrow key, the software recognizes it as shift+6(num) combination keys.

Or when I press the left arrow key, the software recognizes it as shift+4(num) combination keys.
(But the up and down arrow keys work well)

Or when I press the delete key, the software recognizes it as the combination keys shift+del(num).

Or when I use backspace to delete characters while typing, instead of deleting one character, it deletes two characters.

Thank you for helping me solve my problem.

222
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Aug 13, 2023 Aug 13, 2023

Sounds like a very, very specific issue related to your system language settings. What are you using?

 

Mylenium

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 15, 2023 Aug 15, 2023
LATEST

I set my system language to Englis (US) 

But I try several languages and it's not working

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines