No audio if switching between applications

Question

I'm not sure if this is an existing issue or if it's not an Adobe issue and is an Windows problem, but since upgrading to 24.3 I've noticed an intermittent audio problem.  When I'm in After Effects or Audition and switch windows to my browser or other application which plays audio, on return I lose all audio playback in the Adobe software.  It also happens if the monitor is powered off, then turned back on.  So far the only solution is to unplug my 3.5mm audio jack and plug it back in.  Restarting AE also works sometimes.
 
I'm on Windows 11 (build 22635.3566)
I have a Realtek card and an LG monitor with Nvidia High Def audio
 
Before this issue I could switch windows, watch part of a video on YouTube, switch back etc...
Now when it happens I cannot preview either with audio or not.

nishu_kush · Answer

Hi ShiveringCactus,

Sorry to hear about the issue. Could you help us with your setup so that we can try to replicate the issue on our end? Are you plugging the 3.5 mm jack to your laptop/desktop or to the monitor? Have you tried with a different audio hardware to see if it happens with a specific device?

Let us know. Moving this thread from Bugs to Discussions for troubleshooting.

Thanks,

Nishu

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