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Non clickable menu after opening project.

New Here ,
Jan 14, 2021 Jan 14, 2021

Hello!
I've installed Adobe AE latest version (17.6) from Cloud and try to open project from attach. First time it was opened successful, but after close AE and open it again, i see only "render queue" menu and nothing else. Almost all of upper menues is unavailable (gray, unclickable). Screenshot is attached.
After re-install same version or version less 17 from Cloud i see same.

What i need to do to make AE works?AE_failed.jpg

TOPICS
Crash , Freeze or hang
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Adobe Employee ,
Jan 19, 2021 Jan 19, 2021

Hi Artem5E70,

 

Thanks for reaching out.

Looks like you're launching the After Effects Render Engine. Try launching After Effects by clicking its icon and go to File > Open to open your project?

Let us know if it helps.

 

Thanks,

Nishu

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Community Expert ,
Jan 19, 2021 Jan 19, 2021
LATEST

Yep. They are very similar and they are there close together, make sure you open the correct one. In Windows in Program Files / Adobe / Adobe After Effects 2020, there you can right click and put "Dock to start" so that you have a little faster access.

 

Captura de pantalla 2021-01-19 a la(s) 13.30.23.png


Byron.
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