Skip to main content
New Participant
October 10, 2017
Answered

Preview in After Effects doesn't work

  • October 10, 2017
  • 10 replies
  • 82492 views

Hi!

I am working on a project in After Effects and all of a sudden the preview stopped working. I push play and the active camera starts but nothing happends. I have tried to start a new project but I have the same issue. Does anyone have any idea what could be wrong?

/Mia

This topic has been closed for replies.
Correct answer David Arbor

Try going to:

Edit>Purge>All Memory & Disk Cache

Also, is this happening all the time or does it work when you restart Ae or your computer?

10 replies

slovill
Inspiring
January 26, 2023

I ran into a similar issue tonight, but for a different reason and wanted to share my solution. In my case I had precomposed a clip too add a warp stabilzer effect to it. After some work, the footage in the precomp had a warp stabilizater effect, and the precomp as a layer in the original comp also had a warp stabilizer effect, but it was turned off. The on/off toggle made no difference because there was still some sort of recursive created that must've just slammed RAM, thank you ma'am. So if the issue shows up suddenly, in the middle of your work, look for a recursive like this.

New Participant
August 10, 2021

This is soo freaking annoying. I've tried every possible solution available on the internet but nothing works. I've re-installed the software thrice now. This is just ridiculous, really disappointed with Adobe. They are just not bothered to solve such a small issue.

New Participant
July 3, 2022

Found a Fix for me....  July 2022 and it's still having the same issue.. only 4 frames preview.. tried everything everyone suggested.. nothing worked for me.. nope nothing,, And as a power user of AE since it was in Beta.. I tried it all, but I noticed it just started happening today.. So the only thing i hadn't tried was the Disc Cache.. I switched it off.. and nothing, but when I relaunched the app.. BOOM it worked.. wow.. like magic.. Then to check it further, I switched the Disc Cache back on and it still works... so it would seem that something I did caused this to trigger.. I simply copied a precomp from one comp to a new one and that instantly started the 4 frame issue.. So it was a complex comp that I added so I figured I broke something someplace.. Although it was just a comp that was like 400x640 it was just a still frame that had been cut into separate pieces and layers to reveal it.. nothing major, but that caused some bug to trigger..  

 

Hope this helps folks.. I was already looking up Nuke and Affinity apps and ready to dump my subscription.. probably what I will do.. Nodal based compositing is really the best and most efficiant way to composite. If I were a stock investor.. (which I am) I might consider that users will finally start dumping there 10 year subscriptions of Adobe and moving into the future and leaving Adobe back in the past... (where it belongs?).. I was a loyal customer for decades.. starting in Photoshop 1.0 and using AE when it was in Beta before Adobe purchased it. it's been a long ride Adobe.. remember Aldus? I was there for it all.. 

February 19, 2021

heyy! i had this problem just now and i was checking the replys but NOTHING worked:( and i found out how to do it myself! press preview on the right side of your screen and there will be a place where it has icons, one will be an eye. press it and then it should work!

New Participant
February 19, 2021

Thank you!  this helped me.  I have been pulling out my hair and all along it was the little eye icon!

New Participant
November 6, 2020

Restart Ae helped to solve the problem but this happen again and again everytime I working on timelime. So disappointed.

New Participant
July 5, 2019

Also try turning on "cache before playback".

New Participant
July 5, 2019

very very tank you !

tribambuka
Inspiring
January 23, 2019

Having same problem here. Updated to After Effects 2019 - it doesn't recognise half of my linked files, so I got back to After Effects 2018, and it doesn't preview anymore. It also stopped sending files to Media Encoder. Tried purge, didn't help.

Known Participant
January 17, 2019

Hi!

I thought I have a similar problem and tried Purge, but it still doesn't work.

I hit space and nothing happens. its the same when push the play/stop button on the preview panel.

I've noticed that when I hit space again, in order to stop the preview, the time indicator jumps one frame backwards.

Im not the only one who uses this computer, so it might be that someone changed some settings...

Does anyone knows how to fix this?

thanks

New Participant
January 15, 2020

Same. It's so annoying

Inspiring
October 10, 2017

Can you please post a screen recording of this happening?

New Participant
October 10, 2017

Now I have pressed play in preview and you can see the stop mark. But the preview doesn't show.

/Mia

David ArborCorrect answer
Inspiring
October 10, 2017

Try going to:

Edit>Purge>All Memory & Disk Cache

Also, is this happening all the time or does it work when you restart Ae or your computer?

Adobe Expert
October 10, 2017

Please check to see if the “caps lock” key is pressed on your keyboard.

New Participant
October 10, 2017

Caps lock is not activated.

/Mia